No internet, air conditioning not cooling.. room not clean during stay..so had to deal with ants and roaches... multiple promises to fix problem but no resolve..ask for a refund or reduce rate and only got the run around.

First let me start off by saying when I went to Check in the front desk lady didn’t even bother to check my confirmation number and my name to see if I was booked. She just said these are private Owed condominiums and she didn’t see anything for me. Remind you she didn’t even look me up. I had to find someone with a phone that calls out the county because they didn’t have WiFi. When I called Expedia they help me. Experdia has to call the miserable lady at the front desk and tell her that we were in a room booked. All of a sudden she found my reservations. When we got to the room it was disgusting. The phone didn’t work the balcony was dirty the bathroom was disgusting not to mention the second day there was no water to even take a shower we had to leave way before checked out because we could’ve take a shower. The view was beautiful. But the rest was straight trash and dirty. No WiFi no water to take a shower. Never again

For starters, myself and my husband spent a lot of money for a 2 week stay at Montego Bay Club over the holidays, as people know this is the high season in Jamaica. According to the front desk our unit was to be cleaned every 3 days-- information that was omitted to us until we asked why our room hadn't been cleaned in days. After ONE WHOLE WEEK of no maid visit we had to physically go to the front desk and demand someone come that day and clean our room..(the phones don't work for us to call the front desk). We tried our best to clean as much as we could and keep food areas spotless, but we didn't spend all that money to stay in our room and wash our bedding and towels every other day, which ultimately we had to end up doing. We had roaches and ants in our room which speaks to the cleanliness of the establishment and in the end our room ended up getting cleaned only two times during our entire stay. We did our own grocery shopping and the fridge froze all of our fruits and vegetables causing us to waste a lot of our fresh food. At least one elevator was out of order most of our stay and 2 days of our stay the air conditioning was shut off for maintenance. Our bed was EXTREMELY uncomfortable and both myself and my husband had trouble staying asleep. I especially woke up with tension headaches due to the discomfort of the bed and pillows. The water in the pool was so cloudy and dirty we opted to pay the extra money and go swim at the Doctors Cave Beach. Room 908 filthy!

No WiFi in unit, The old saying "you get what you pay for " seems to hold some ring of truth > It was not as I had expected from the pictures and the description of the place but it was a haven in a safe habor. It was clean . My stay was short. It was in the center of the Hip Strip and near the beach with a view.

Condo building. Individual condos vary greatly in quality. We got a dirty, rundown condo. Other guests and residents said that the owner of our condo owned nine units and did not have any pride of ownership. His units should be rented from him directly if you want to take the chance. The units should not be considered part of a "hotel" in which you might be expected to some parity of units. There was no internet access.

We pay to have internet access & beach front, and we did not get them! They charged us $6 in cash to get 24 hours internet!

This condo could be beautiful but was not well maintained. The kitchen was dark and depressing no more than one person could fit in the room. The air worked great, however the noise at night from a local hotel band that was outside was really loud, they finally quit at 10 pm. The wi-fi was strong but the TV didn't work. The overall appearance of the complex was rundown. Doctor's Cave beach however was beautiful and within walking distance and while we didn't use the pool it was big.