Star Resort & Aqua Park Sharm El-Sheikh

Everything was perfectly clean

Mi e piaciuta la disponibilità e la cordialità del personale

Un pò dispiaciuto per la location un pò datato si dovrebbe rinnovare

The resort is fantastic, and the staff are amazing. Ramzy, the kitchen manager, and Shada, our room attendant, were both excellent. Ramzy truly went above and beyond for us—he arranged for a waiter to bring my choice of breakfast directly to my room whenever requested, brought tea to our table, and personally served us drinks daily. I have never met a better manager; he is an absolute credit to this resort. The pools are spacious and never overcrowded. Mustafa and the pizza chef at the pool bar are exceptionally hardworking and never stop. (Management should really get the pizza chef a fan, as working next to the pizza oven all day gets extremely hot!) Night dance shows are amazin, we also had a fire show that was amazing. The food was delicious with plenty of variety for everyone. Overall, an excellent resort!

Areas for Improvement: Pizza Bar Efficiency & Fairness: The pizza queue is disorganized, and line-cutting is a major problem (sometimes Arabic speakers are allowed to jump ahead). Waiting up to an hour is unreasonable—there should be two people making pizzas instead of one, and management needs to provide a cooling fan for the chef working in that extreme heat. Wi-Fi: Wi-Fi access needs to be available inside the guest rooms, not just in public areas.

Clean

The food bad The see doesn’t clean Aqua park is so small and it’s time not good the same time for lunch There 2 hotels in same place Amarina is moor cost but poor service and we must go anther hotel to eat And drink coffee Because the kitchen in Amarina doesn’t work 50%