Pickalbatros Laguna Club Resort Sharm El Sheikh

A special thanks to Lifeguard Mahmoud Eid, who truly stood out and made our experience even better. Mahmoud Eid was outstanding. He consistently took initiative without waiting to be asked, and his excellent service, professionalism, and respectful attitude made a real difference during our stay.

Overall, our stay at the hotel was wonderful. The rooms were very spacious, comfortable, and well designed. The layout of the rooms and facilities around the hotel was excellent and very convenient.

Mohamed ghaly The staff member who assisted us was incredibly organized, smiling, and provided genuinely outstanding service. We arrived much earlier than planned, and he graciously arranged our check-in at 9:30 AM—which is far from taken for granted—along with a generous late check-out. "The dinner we were invited to was truly wonderful—the team delivered exceptional, festive service filled with music, singing, and an upbeat atmosphere that made the evening thoroughly enjoyable." The hotel itself is pleasant, warm, and inviting. A huge perk is the access to the sister hotel directly across the street, which features a great water park, access to the beach, and the option to enjoy dinner at our choice of three restaurants. We also booked treatments at the spa center, which was a lovely addition to our stay. The food is excellent, with plenty of variety that caters well to international guests. Highly recommended!

If I were to suggest one minor improvement, it would be to introduce a bit more variety between meals. In our room, a couple of lights were not working and conditioner was missing upon arrival, but the staff addressed and resolved both issues promptly.

La pulizia, la disponibilità dello staff e la possibilità di usufruire dei servizi della struttura principale soltanto attraversando la strada

Non c’è stata una cosa che non mi è piaciuta

I like that it was clean but I stayed for 10 days and on the last day I couldn't even eat because the food was so repotted and all the food tasted the same honestly on the last days I couldn't even handle the smell. And I didn't even like the way I felt watched the whole time they on the food time on the pool and all the time and we had a problem with the pool towels when they gave us the card for the towels they didn't tell us that if you lose the towels you have to pay for it so we lost a card and they told us that we have to pay for it and in the reservation they treated us so badly but their was only one good person his name is MOHAMMED GHALI hi is the best he helped us a lot

I like that it was clean but I stayed for 10 days and on the last day I couldn't even eat because the food was so repotted and all the food tasted the same honestly on the last days I couldn't even handle the smell. And I didn't even like the way I felt watched the whole time they on the food time on the pool and all the time and we had a problem with the pool towels when they gave us the card for the towels they didn't tell us that if you lose the towels you have to pay for it so we lost a card and they told us that we have to pay for it and in the reservation they treated us so badly but their was only one good person his name is MOHAMMED GHALI hi is the best he helped us a lot