Sayina Hotel

I think this hotel has a lot of potential but does need some work. The man who acts as receptionist does an excellent job and is very helpful. The hotel seems to be recently renovated and the bathroom in particular is very good,

Lots of small details left me feeling disappointed. The hotel is small and cramped. The steep stairs need better lighting. My room had recently been occupied with heavy smokers, the smell took 3 days to pass. There is no sign outside the hotel so I spent a while walking up and down the small street until I was given help by a neighbouring hotel. The hotel does not offer breakfast and while this is OK, many hotels at a comparative price do provide a morning meal.

Location within the old town and popular area of Istanbul. Number of shops, restaurants and cafés nearby. Friendliness of the staff and their responsiveness.

Nothing.

Alloggio molto carino, a 10 minuti a piedi dalla moschea blu. Personale molto disponibile e gentile. Camera un po’ piccola ma molto carina e caratteristica

Not too expensive. Decent location, not too far from touristic sites. Helpful, reactive and nice host. The TV has integrated Netflix and Amazon Prime.

Upon our arrival at the hotel we were greeted in a small dark hallway with a small desk and big screen with camera footage which gave us the impression of an escape game room rather than a hotel. The host then showed us our room, which was not the one we originally booked. Only after we made the remark that the shown room was not the one we booked, we were informed that the room was unavailable due to plumbing issues that had not been fixed before our arrival. It took 3 days to fix that issue, in the meanwhile we were given "temporary" room at the ground floor, in which we spent 3 nights, almost half of our stay. This room was particularly small and borderline claustrophobic, there was not much space around the bed. It was also next to the street which was a bit noisy at night due to traffic and, because it was on the ground floor, the bathroom had a stench from the sewers system. We spent 4 subsequent nights in the originally booked room after the plumbing issue was fixed. However, the problems did not stop there. On our last day we suddenly didn't have hot water during shower. Even though the issue was resolved by the host within 1h, this was a very unpleasant experience and it is unacceptable for a respectable hotel. The host was really trying to be helpful by offering us one breakfast and buying us snacks once we expressed our disappointment with the unavailability of the room, however the issues listed are far too important to be overlooked. My advice is to increase your budget slightly and look for something else, if you want a pleasant stay.