Omina Hotel & Travel

Amazing service they also upgraded my room on arrival, breakfast is great

The room had small windows and wasn't very new, you could also hear the rain very loudly since it was the top floor. was very much worth the price though.

I stayed at Omina Hotel & Travel from 6 to 12.08.26, location-wise it’s quite central-ish, north-west of the Old Quarter, in a very busy area full of shops of all types and restaurants. There's a small Circle K just next to the hotel on the corner. On arrival, in the late evening, I was warmly greeted by the reception duo Wayne & Tom, who were very friendly and made me feel welcome. The reception is open 24h. My bedroom (301) was spacious, same thing for the bathroom, which had a very spacious shower. The room had a slightly outdated feeling but I didn’t mind, it was clean to a good standard. It was equipped with the super necessary air con, fridge (very useful), safety box, TV with YouTube & Netflix and a kettle with some coffee sachets and local style tea sachets. Excellent comfy bed. There was a handy shelf in the room on which to lay the suitcase without it taking up space on the floor. The included breakfast had sweet and savoury options, and fruit as well. You can also order from the menu, for example an omelette or some noodles, that they prepare for you in the kitchen there and then, the portions were good, unfortunately I’m hardly ever too hungry in the morning and only took advantage of this option on two occasions, but it’s a great option nonetheless. All the receptionists were very cool to talk to, I also arranged two excursions (Ninh Binh and Lan Ha Bay) with Vivian, she was very professional and it was a pleasure dealing with her. I would definitely stay here again, well done to all you guys, Wayne, Tom, Victor, Vivian & Lina (not their real names)!!!

On my 1st morning, at around 8:00, I could hear drilling and banging, on enquiring with reception I was told they were doing some works in the building next door, the receptionist apologized, but it was nothing to do with the hotel, it was just annoying that whoever was working next door couldn’t wait until later in the morning at a more acceptable time. At around the same time, the cleaners were doing the room opposite mine across the corridor, it appeared the new hotel guests were late as they had a delay with their flight etc., so instead of arriving the previous night they were due to come in the morning, I didn’t find this a good excuse for the cleaners to make noise and talk to each other in the corridor at such an early time, disrespectful to other people who might still be sleeping. No noises during the following mornings. There were no hooks at all in the bathroom on which to hang towels, this is inexplicably a quite common thing in many hotels, there was a towel bar on the external side of the shower door, but in my opinion this is not enough, a hook rack could easily be installed on the wall by the shower. The kettle couldn’t be closed properly, the lid is defective, please management look into this, there’s a scolding risk as the lid opens while you are pouring the boiling water into the cups.

Small selection but very good food

La comodità di essere nel quartiere vecchio, dunque la posizione.

La colazione scarsa e monotona, camera non molto spaziosa