We have been coming to Fripp Island for 3 years, this was our first experience with renting from Fripp Island Rentals. The condo was beautiful, clean, and we would stay here again. However, there were some issues that could have been avoided.At check in, our name was not on the reservation, so we had to stop at the main office to "register" and then return to the gate to obtain our car pass (no big deal). The delivery/pick-up fee of the golf cart is not included. Upon arrival, there was no gas grill, which had been assured. A grill and a picture of one was shown in the listing and I had called the week prior to ensure one was there. I was told if not present, it would be provided.When I called, I was told no grill was listed, when I stated the above, they offered an electric grill ("no gas grills were available"). When I said no, I was told it would be brought tomorrow and to call Sally in the morning.I spoke with Sally at 8:30 am, she rude and irritated, She said it would be "brought right over". By 3pm we had not heard an update and no grill had been delivered. I drove to office where Sally refused to speak with me (she was on a phone call, then a meeting). When I stated that I either wanted a grill or compensation the kind woman at the desk sent Sally a message and a grill was delivered.Our trip was amazing, but I expected more from the company named after the island. I shouldn't have to fight for 2 days of my vacation to get what was promised.

We had a great time at this. Last-minute plan trip. Very cute villa. Convenient location. Close to everything.