Hotel Sogo - EDSA Trinoma

The wifi connection is excellent

The pillow was hard and the blanket was thin.

I like the convenience of the location most, the train station is just beside the hotel and shopping malls just around the corner.I like the cheap rate per night, you can request for a change in room. The wifi is good.

Some rooms have dysfunctional utilities like phone malfunction. , toilet bowl malfunction but the staff remedied soon. And no ref inside the room, not so comfy bed.

Location was excellent. Staff were polite and friendly. Room was clean and bed was ok.

No hot water in the shower so I informed the staff at check out.

Location was really good

We checked in after 2pm but when we went to our room it was a mess because it hasn't been clean. The cleaner in the next room told us we were given a wrong room. She called the supervisor but we had to wait for our room. When we got to our room the flush wasn't working so again we had to call supervisor. Later that night we discover the shower wasn't working properly and the tap on the sink has a leak. We also ordered food as we were hungry they have a rule that if you wait more than 10 minutes for your food then it's free. After 10 minutes we called to check where's our food we were told that they're busy so there's a delay. We waited more than 20 minutes but we still paid for our food they obviously don't follow their own rules. There were a lot of issues in our room and delays, good thing we only stayed for 1 night. We didn't enjoy our stay this time.