Mercure Manchester Norton Grange Hotel & Spa

Fantastic friendly staff, clean rooms and great food

Given the age of the property I’d say it’s fairly clean and tidy. Breakfast choices were okay, could do with more selection. The dining menu was not too bad, though was slightly disappointed with the duck dish I had for dinner service. The spa was nice, again it could do with a freshen up look as most items felt well used. Otherwise it’s been a pleasant stay.

This hotel was the first stop we made when traveling from Canada. Unfortunately we only booked for one night however it was worth it! It was great to Uber from the airport and just spend our first evening in. We checked in, ate dinner at the restaurant and enjoyed the hydrotherapy amenities of the hotel. I booked this hotel specifically for the hydrotherapy knowing that after a long day's worth of travel it would be a great way to start our vacation. The only thing was we were not given towels when we went and assumed they were inside the pool area so we did not have a towel to dry off! Fun fact, you get your towel from the attendant at the desk who allows you out back to the change rooms. I went back again in the morning and my locker would not unlock, thankfully someone wearing clothing was able to walk to the desk and get someone to assist. The food at the hotel was good for supper but a little expensive for what we got. The breakfast however was amazing and worth getting up to enjoy! There is also a small Starbucks built into the hotel which means the hotel had good coffee for breakfast! Room and bed were comfortable however the shower was awkward and the floor gets very wet. As my partner was getting out of the shower I had wet feet and stepped on the towel to dry and when he was getting out the towel stuck to my foot and he slid into an awkward position which could be dangerous. Staff are super friendly and I would highly recommend visiting this hotel!

Lovely, highly recommend a stay here.