Crowne Plaza Belfast by IHG

Some staff were really helpful and solved problems well. Other younger desk staff made mistakes (got room number wrong for taxi and almost sent driver away, then called a second taxi while driver was still there) or were unhelpful and gave up easily (looked for a lost jacket indifferently). Older desk staff made much more of an effort and found coat easily. Younger staff lacked a willingness to work.

The hotel is wonderful! First class gym, wonderful breakfast, and a VERY comfortable bed! Highly recommend!

The room was nice. We had a king size bed (American sized) and a fold out hide a bed (bigger than a twin American, but smaller than a double) for our child to sleep in. They advertise that there’s more than one restaurant, but there’s only one. The food was average, nothing special, but also you know just pretty satisfactory. Also, it’s not really located in the heart of things. It’s definitely on the outskirts so getting an Uber took a while. I’d say stay here if you want a nice comfortable room to stay in and don’t mind having to leave the property to eat and don’t mind waiting 15 minutes for an Uber. The staff was really helpful though so if you really needed to get off property and didn’t wanna wait around for an Uber, I’m sure they would be totally happy to help.

Lovely hotel - this was our 3rd stay. Pool / Sauna / Gym facilities spot on. Food is a bit pricey but delicious. Ideal location We will be back - Thankyou John & Lauren