Homewood Suites by Hilton Bakersfield

LOVED THEIR KITCHEN AREA AND IT WAS FULLY STOCKED!

This hotel exceeded my expectations. Friendly staff, clean rooms, clean pool, good breakfast

Front desk staff named Nicole (if I’m not mistaking her name) was very uninterested in her job. No hellos, no smiles, no greetings or whatsoever except for a very bland “how can I help you” but she was not very helpful. I requested to be close to a specific friend because it is her wedding day and we are part of the bridesmaid party that needed to help her get ready. At check in and after politely reiterating my request for a room close to the bride, Nicole gave me a room very far from the bride and stated that since I’m not a “Hilton member” I couldn’t be accommodated. However another friend of mine who is male (not part of the bridal party) and who checked in less than an hour after me, was automatically asked by Nicole if he wanted to be close to the bride, so his room was a lot closer than mine. Other than this unpleasant interaction with Nicole, the room was at least clean and nice. Breakfast was also nice. But I would hope they train Nicole better moving forward because front desk staff can leave a very lasting impression.

We stay here EVERY time we visit our daughter at CSUB for the last 3 years! It is close to campus and their breakfast is the BEST we have ever had at a hotel! Changes almost daily with still the faves there. Spacious rooms with a cute little kitchenette and all the staff is kind and helpful. The ladies who make the breakfast are as sweet as can be! This most recent trip, we had a pet emergency at home and had to leave early. We had a non refundable rate but the night manager (wish I could remember her name! Very pretty, dark hair, beautiful nails! LOL) felt badly for us and didn’t charge us that extra night! It is times like these that have us coming back! They are currently remodeling but it didn’t affect us in any way. I can’t wait to see the improvements because I think it is great the way it is! Also, there is a basketball court, a nice pool and a decent weight room (could use some free weights rather than kettle bells) but still gets the job done! We will stay no other place until our daughter graduates! Well done to this hotel! Like a home away from home!