21 Broad Hotel

We enjoyed the charm of the inn. Each room had a uniqueness. The staff was very accommodating during all of our interactions. We took stars away because the self service coffee station was not maintained very well. There were shortages of items and at time it wasn’t always clean. Breakfast was not put until 8am which is late if you want to get an early start. Brewed coffee wasn’t available until 8 am either. Earlier than that time, there were only k-cups. The deck is only staffed until 8 pm which means that a night time cup of tea could not be had if all the tea bags were gone. We were on the third floor and the elevator was broken the whole time we were on property. The deck area is a great sanctuary to relax in, however the deck and cushions had leaves and droppings from the trees that had to be swept away prior to sitting down. We didn’t see any attempt by management to maintain this area on a scheduled basis. It might have been short staffing early in the season, but the price point demands more. The room was clean and there were plenty of linens. We enjoyed our stay but expected that there would be more attention to details.

We had a magnificent stay at 21 Broad! We loved the large patio with a fire pit and the indoor seating areas. The Inn was very clean and the bed was extremely comfortable. The temperature was perfect throughout the inn. Staff members were all friendly and helpful. Everything was just wonderful and we didn’t want to leave. This is my new favorite place to stay on the island!

5 minute walk from the ferry dock. Very pleasant welcome to this exceptional property by the desk staff. Lovely bright room with modern facilities. Elevator was a big plus for us seniors. Outside patio a great spot to relax or chat with fellow travelers. Excellent continental breakfast and happy hour bites. Heartily recommend.

Our room was excellent! The hotel is super conveniently located, evwrything was clean and well maintained, and they were very kind when our flight delays led to us arriving the day after we expected to. The staff was wonderful and they have conveniently located coffee bars around the hotel.