Romantik Hotel Schwan

This is a lovely small hotel and restaurant run by a lovely couple. The setting is like something out of a story book. From our room we could hear the soothing sound of the fountain and the church bells ringing from the nearby bell tower. The bed was comfy. There is a nice breakfast in the morning for hotel guests. Horgen is a quaint and quiet little town. You can easily purchase tickets to Horgen from the airport and train station. So getting there is no problem. We took the ferry boat back from Zurich one evening, which was a very pleasant way to travel.

The staff was terrific and the food was excellent. Reception was extraordinarily helpful with orientation to the area, use of public transportation and we particularly appreciated the very positive and joyful service in the dining room. The enthusiasm of the staff made us feel well cared for and very welcome.

The hotel is very well located in the center of the old town of Horgen and still close to the lake and public transport. The room was quite cosy, but since the building is very old, one can hear a lot of footsteps from the room above. Other than that and the too stuffed pillows, my stay was great. Lots of attention to detail and a huge selection on the breakfast buffet.

Since I had issue with the airline, the staff helped me contact the airline and allowed me to check out at 2 pm. I am really grateful to her