citizenM Copenhagen Radhuspladsen

Nothing

Good: 1. Very clean and functional room. Good bed. (I have back problems, so I am keenly aware of bed issues...) 2. Good beer on tap (more selection would be welcoming...) with a great view of the Copenhagen City Hall. Bad: 1. As a first time visitor, it was impossible to find the hotel. The hotel sign was, for all intents and purposes, hidden. I drove several times around the block and eventually had to park the car (which was an adventure of its own...) and find the hotel on foot. A better signage is really a necessity. 2. Also, again, as a first time visitor, the underground parking charge was astronomical. Hotel customers should really get a deal of sorts. 3. I have food allergies. I found that there was basically no options for me to eat there. 4. It should be made clear to the customers that the reception is on the 7th floor. Again, it almost felt like someone took some steps to hide the fact that there is a hotel in that location. The entrance at the first floor looks nothing like a hotel entrance. 5. The checking in process is very odd as you are expected to check yourself into a tablet, but someone has to walk you through all the steps. Same for the check out process. Either make the process simpler or just be done with it and let the staff do the work.

Small rooms but clean and high tech

Great stay, very central location