Homewood Suites by Hilton Palm Desert

Nice family hotel. Clean rooms and public areas. Great breakfast.

The lady who checked us in was rude , just the way she treated us. No smile, and made is felt lole we owe her for stsying there and not the other way around. Felt not welcomed. No smile at all. No rhank u. But i luv our room and the amenities were awesome. Thers kotchen and itensiles with full size fridge, electric stove included. I would have stayed longer if i could. The only downside is theres no hot tub. But their pool looks awesome. 24/7 coffee available but , its cold. They dont keep up to make it hot all the time . Breakfast is good. No sliced fruits tho. Pancake and waffles , but already cooked. Not like u make it urself.

The hotel was fairly clean. The carpeting had lots of stains everywhere, as well as the couch in our room. The amenities were great-fully stocked kitchen with dishwasher. The hotel is old but renovated so there were features like the air conditioner that were not doing great, ours was very noisy and didn’t stay consistently cold. Staff disappeared from the front desk in the evenings and when using the room phone to contact them, it never went through or wasn’t picked up. Breakfast was excellent and changed day by day. It’s within walking distance of a park, mini grocery store and some restaurants which we found very useful. Overall, it was a good hotel and I would stay again if the need was there. It seemed to be a safe area and hotel. I would recommend to the hotel to replace/clean carpeting and other soft surfaces and be more consistent with staff duties.

Room was well cleaned and comfortable. Appreciated the amenities in the room and the morning breakfast was a delight!