Edgar Suites Lille - Shake

Parfait. équipe très réactive.

Equipe rapide et très attentive pour la clientèle.

Rien.

Excellent facilities, Osthmane met us and took us to the apartment where he showed all the facilities. Our arrival time was changed and he was able to accomodate us at short notice. Very friendly and approachable. Tea, coffee and sugar was made available together with some chocolates which was a nice touch. The apartment was nicely decorated and furnished.

all good

The decor was lovely and it was very spacious, beds super comfy and it was nice for my daughter and I to get our own room for one leg of our travels. The management team was responsive.

- We were not put in the 2 bedroom space that advertised having a terrace but instead a 3 bedroom space (no terrace). - There was a 5am scheduled fire alarm that we were not informed about. Management said they did not know. - The advertised and booked space clear said "In your private kitchen: Washing machine". The washing machine was shared on the floor and had some issues that we were able to troubleshoot. We'd specifically booked this place even though out of old town for the laundry as we'd be half way through our travels. I wouldn't have booked shared laundry so just passing along. -There was a horrific smell coming from 2 of the half baths so we shared the shower/sink off one of the bedrooms. Management sent in extra cleaning but it came back within a hour and really seems like a building plumbing issue. We kept the doors shut and the sleeping areas were far enough away to not be overly bothered but it was weird.