Crystal Mountain Hotels

Liked everything. Very picturesque. The staff at the front desk went out of their way to accomodate us when we arrived early by putting us in another room at no extra cost.

Good

The room itself was fine for what we paid. We stayed for one night just needing a place to sleep along our journey. No amenities, other than a coffee pot in the room. Very few guests, us and maybe two other couples, if that. We were in a room next to the exit door and there was someone coming and going until at least 230am, slamming the door every 2-5 minutes. I would recommend not getting a room next to the exit/ entrance doors. Person who checked us in was nice and helpful but she either had allergies or was sick and was snorting snot the whole time she checked us in.

The room and property were clean and situated in a beautiful location. The only inconvenience I experienced was with the check-in instructions. Although the instructions were sent prior to arrival, since I was arriving late, I had to call and ask about the late check-in process. The staff was helpful and explained everything over the phone, but a simple text or email with the instructions would have been more convenient.