Sana Tulum Beachfront Boutique Hotel

My husband and I celebrated our 1 year wedding anniversary at Sana Tulum Hotel. We've traveled quite a bit together and it's all in the details for us. We had valet service throughout our stay, complimentary welcome drinks, our room was serviced twice a day, the check-in and out process was pleasant including the chilled hand towels they offer (scented with rosemary and eucalyptus essential oils) to freshen up throughout the day. The food and service was consistently outstanding. A huge thank you to Jaime (Valet), Joss (Check-In/Concierge), Sonia (Manager), Jaime (Waiter) Renato (Check-In/Concierge) and all other hotel staff especially those in the kitchen. Not one detail is spared on this property, however, the most understated thing Sana Hotel offers is the presentation and delicious flavor of their complimentary breakfast. The breakfast and pizza alone made our trip worth it and even that is an understatement. This hotel sets the bar for customer service, esthetic, and delicious food. We even took anniversary photos on property based upon the advice of our photographer @vicente_garo. Throughout our stay we felt like the most important guests on property and that's not easy to accomplish. We genuinely felt like family by the end of our vacation. I'm glad we didn't let the sargassum or the weather stop us from visiting. There were plenty of cenotes and lakes/lagoons with clear water to get into. We will definitely be returning and world highly recommend.

My husband and I celebrated our 1 year wedding anniversary at Sana Tulum Hotel. We've traveled quite a bit together and it's all in the details for us. We had valet service throughout our stay, complimentary welcome drinks, our room was serviced twice a day, the check-in and out process was pleasant including the chilled hand towels they offer (scented with rosemary and eucalyptus essential oils) to freshen up throughout the day. The food and service was consistently outstanding. A huge thank you to Jaime (Valet), Joss (Check-In/Concierge), Sonia (Manager), Jaime (Waiter) Renato (Check-In/Concierge) and all other hotel staff especially those in the kitchen. Not one detail is spared on this property, however, the most understated thing Sana Hotel offers is the presentation and delicious flavor of their complimentary breakfast. The breakfast and pizza alone made our trip worth it and even that is an understatement. This hotel sets the bar for customer service, esthetic, and delicious food. We even took anniversary photos on property based upon the advice of our photographer @vicente_vega. Throughout our stay we felt like the most important guests on property and that's not easy to accomplish. We genuinely felt like family by the end of our vacation. Needless to say, we will definitely be returning.

We had a great, truly relaxing stay at Sana Tulum! The personnel at the front desk was very helpful and everyone made sure we had a wonderful time there!

Besides the obvious stunning beauty of Sana, Renato, Juno, And Joss truly made me feel like family. I have traveled the world and have never treated with such warmth. The entire staff was excellent. Very warm and welcoming. The beautiful tiles, open air reception with fountains, and plenty of gorgeous plants and flowers was such an experience. Perfect spot on the beach, complete with sea turtle nesting. The pool and private plunge were especially refreshing and my room was not only above and beyond, with both an indoor and outdoor shower. Private terrace space was the perfect way to start the day with morning coffee. Robes, slippers and very nice products. Andre and Jorge at the pool were exceptional. Stunning views, immaculate property, top notch service. The food was delicious, but mainly it was Renato, Juni and Joss who made sure I was taken care of. I cannot recommend Sana enough, and cried when I left. The energy of this place is magical. I am forever grateful