The hotel was like an oasis of calm and tranquility after a day out in the hustle and bustle of Marrakech

Nothing

The atmosphere, the attention to beautiful design details, the breakfasts!, and all the staff were so friendly and attentive.

That I didn't make taxi reservations directly through the hotel prior to arriving at the airport. We had transportation that dropped us off at a traffic circle far from our Riad. We were so lost. When the gentleman who greeted us at Door Janna saw what we looked like (exhausted and very sweaty) he sat us right down in a cool, comfortable area and brought us tea and sweets while he took care of the paperwork and our bags. We definitely booked our taxi with them to return to the airport. A lovely young man at the hotel took our bags by cart from the Riad to the awaiting taxi. You won't really understand what an amazing service this is until you have to pull bags over cobblestone through alleyways in the dark if your random taxi driver drops you off far from Riad Door Janna.

Beautiful Riad, well located, excellent breakfast and exceptionally friendly staff who couldn’t have done more to make us feel at home - couldn’t have been happier!

The pool was really more fit for a paddle rather than a swim but it didn’t detract!

Wow Wow Wow! Door Janna truly felt like home. We were so sad to leave and honestly wished we could have extended our stay. First things first, the location is right in the middle of the Medina. As soon as you left the riad you were surrounded with markets and shops, and within a 5 minute walk, taxis were available. The breakfast at the riad was also delicious! We loved the crepes, tea, and omelette and were so full because there was a lot of food. When we checked in, we were welcomed with mint tea and small snacks, so we truly felt like we were at home. We also had a tour to the sahara and they were nice enough to store our luggage for us until we returned from the tour. All in all, I cannot wait to come back to Marrakesh and stay here. Everyone at the front was very sweet and genuine.

Sometimes the elevators did not work, but this wasn't a huge deal as the stairs weren't too bad.