Great staff very friendly , the riad was nice no real issues

We did feel pressured to use their taxi service which we later realised was more than double the cost of an uber, it’s a shame as the staff were all great and couldn’t do enough for you this felt like a money making scheme designed to get as much out if you as possible , they also advised not to eat out and to eat in the Riad we didn’t take them up on this advice

We had an amazing stay at this riad! The service was excellent, and the staff were incredibly kind, welcoming, and always ready to help with anything we needed. The private transfers to restaurants and the airport were especially convenient and made our stay even more enjoyable. The breakfast was fantastic, and the location was perfect for exploring Marrakech. Everything was well taken care of, and we felt very welcome throughout our stay. We couldn’t have asked for a better experience. Highly recommended, and we would definitely stay here again!

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All the staff were lovely. A special shoutout to young Mohamed, who was incredibly kind and professional, and to the older gentleman who served us breakfast, who was equally warm and attentive. The manager was also very friendly and professional. A wonderful team all around. Also, everything is very clean.

The bathroom was quite small, and it would have been helpful to have more shelves and storage space for our toiletries and clothes. As this seems to be a recurring point in other guests’ reviews, it’s definitely something worth addressing to improve the overall experience. The bed was fine, although both the mattress and pillows could have been more comfortable. That said, if you prefer a firmer mattress and high pillows, you’ll probably be perfectly happy.

La pulizia delle camere e degli spazi comuni, la gentilezza dello staff.

L'hotel come da foto si presenta molto piacevole alla vista, hanno indubbiamente un buon gusto estetico ma per giustificare le 4stelle e il costo presente su booking a mio avviso serve ben altro. Lo staff é veramente gentile ma una volta dentro la percezione cambia, piscine spente la sera e sporca in terrazza, il filtraggio viene acceso a discrezione dello staff e non durante l'intera fascia di apertura. Bagno in camera ESTREMAMENTE piccolo, per asciugarsi dopo una doccia é necessario uscire dal bagno. Colazione basica, piatti caldi serviti ghiacciati e addirittura le uova serve chiederle, in Riad ben più modesti abbiamo gustato colazioni di gran lunga più abbondanti. Ma la cosa peggiore é stata l'esperienza spa, premesso che per spa si intende una piccola stanza con due lettini e una stanza hammam molto piccola, abbiamo prenotato due trattamenti con una pessima esperienza per la competenza di chi l'ha fatto ma anche per le indicazioni fornite dallo staff che non conoscevano le caratteristiche dei servizi e ci hanno dato indicazioni inventate e non rispettate ovviamente durante il trattamento, rimborsandoci solo 1/4 della somma chiestaci. Dispiace dare una valutazione negativa ma è il prezzo da pagare quando si danno alte aspettative e si disattendono.