Very comfortable space

We had a lovely note with chocolates and snacks upon are arrival. We were surprised

It was big enough for 14 of us without us being on top of each other. When I had questions the host got back with me quick. The place was great for our group

While the house had plenty of space for our large group, the conditions in Unit upstairs made our stay incredibly uncomfortable. When we arrived, the AC was completely off and the indoor temperature was a stifling 91 degrees. Because it was so hot outside, it took three full days to cool down to a bearable temperature. The bedroom ceiling fans were also inoperable, so there was absolutely no air circulation and no offer of alternate fans. My daughter had to sleep on the downstairs couch, and the rest of us spent three miserable nights sleeping in the heat. We messaged the host, but nothing was actually fixed during our stay.On top of the heat, several other things were broken or neglected: the upstairs washing machine didn't work, the refrigerator wouldn't stop beeping a "door ajar" alarm even though it was closed, and we had to deal with ants and roaches inside. The host did give us a small discount, but it really didn't make up for losing the enjoyment of the upper bedrooms for most of our trip and compounded with other items that do not align with our expectations of a VRBO property.