Great location, spotlessly clean, great rooms and view, nice staff and bar

Not the properties fault but take ear plugs, busy place not helped by inconsiderate guests

This is a lovely hotel, not luxurious but is in a great location, had a double room that is OK for one be a bit of a squeeze for 2 very clean and great staff. Right next to tapas alley.

There was nothing I didn't like.

location

noise from lift obtrusive

love the location,staff were fantastic,rooftop terrace superb.

the room was a little tight not much floor space or full length mirrors

location and the roof top

old rooms

location

room size and noise

clean and tidy great location

breakfast could be better

Best hotel in Benidorm, room 64 is just perfect for the view, and the hotel is close to everything you could possibly want to do while you stay there. The breakfast was perfect every morning and you can get it up until 11am so ya can have a lay in. The staff were absolutely brilliant and couldn’t help you enough. I had 17 nights and had a fantastic holiday, big thanks to all the staff 💙❤️

Very friendly staff and fantastic location for the old town and Levante and Poniente beachs.

If you want a quiet room ask for one at the back of the hotel.

location. clean and tidy. nice staff

The cleanliness was outstanding the comfort of the rooms and beds amazing. Staff were very friendly and helpful

This hotel has made massive improvements from the past. It's a must stay for anyone wanting the old town for a loction

The location. The Staff

The bottle bins out the property

fantastic location in the old down. Two minutes to the beach and surrounded by bars and restaurants

this isn’t a criticism. It had San Miguel on draft but another lager such as Estrella would be good 👍

The breakfast was fine. Not hot though but that's typical for Spain.

The bathroom was so small that you couldn't even get dried from the shower in there. To sit on the toilet you had to manoeuvre your body around the wash basin, and then when you finally did this you could actually put your feet in the front of the shower cubicle. Also if you want a good night sleep then don't stay here. Your above 2 lively bars which are going on until 2am then the delivery men start around 6am including the dustbin men. We had 2 bottle bank bins outside ours too. Shame because the staff are great. There is a lovely roof bar too.

We enjoyed our stay at the Queens Hotel. we stayed there in June 2022 so we knew how the hotel etc is and what to expect. All was good, staff helpful and very efficient. Hotel is clean and breakfast good. hopefully return in 2023 see you soon

We were satisfied with everything but no sea view (which we knew)

location

not much choice for breakfast as Gluten Free

staff were very present and friendly

corner room felt a bit smaller than what was led to be advertised. for example no balcony and expected one due to no exclusions being made

Great location excellent staff

The kettle in the room did not work and was not sorted even after being reported to 2 different members of staff

everything

nothing