Comfortable beds. Fans provided! Nice bathroom. Clean kitchen. Great location-near city center! Some reviews mentioned the noise factor, but to be fair, if you want to be near all of the attractions, you’re going to get the noise. There was construction going on across the street as well as constant noise from the street below, but that’s what you get living IN the city center. Just bring some earplugs. No toilet paper provided which is kind of common-I really don’t get it, though. How about at least a starter roll??! Check in was a little frustrating…I let the host know when we landed, when we got in the taxi, and approximate arrival time. I got communication until we actually got to the door. Then nothing. Had to ask the nice guy, Dennis at the corner shop for help calling them. An hour and a half later someone finally showed up and let us in.

We enjoyed our stay at this apartment. Location was great - close to train station, food store, ATM, plenty of restaurants. Great views from the front windows. Apartment was comfortable and clean. We requested a coffee maker and received one later on the same day. Some of the lamps/lighting did not work - or we had trouble turning them on. More written instructions would be helpful. Overall we had a very nice stay!

This property is in the heart of Florence and works well for walking around the city. Be sure you have whatsapp as that is how the property manager communicates with you but it doesn’t say that in the directions. The linens and bedding are very basic but overall a great place to stay.

This unit is in a wonderful location. It had everything we needed (except we had to buy a roll of toilet paper). However, this unit is on the 4th floor, plus there is a loft room. There is no AC in this apartment. There are also no fans provided (there was a broke fan on top of a wardrobe in one of the rooms, but it didn't work). I reached out to the property manager and she gave me a number to a servicer that was supposed to bring out needed items (fans and vapes). I was able to get one fan, however, there were 6 paid for guests and one fan wasn't doing it. Therefore we had to sleep with the windows open. I asked for vapes from this service provider, but they never came out. Over the course of the next 4 nights, we got eaten up by mosquitoes. We tried to create a screen, but they're able to get through the smallest of openings. I had 27 bites on my face, my older daughter had 107 bites on her arms, my other daughter was covered in bites all over. It was brutal. I reached out to the host and they never even responded back. Such a bummer, because otherwise, we really enjoy his apartment. It made that leg of our trip a little more rough ad uncomfortable than it should have been. And then to be ignored was disappointing too. Thank you.