Communication was very good and the location was perfect for walking to and from Mayo's St. Mary's Campus.

The property was well furnished and outfitted with everything we needed, and a nice walk from the Mayo Clinic. Our only complaint was the strong unpleasant odor from the cleaning product used, which hit us as we entered, and could still be smelled days after we continued to air out the apartment. I’d strongly suggest switching to a nontoxic, organic, non-odorous cleaning product, which we use in our own short term rental.

Joanne was very on top of everything. Any time I had a question before or during the rental time, I had an answer almost immediately. The experience overall was amazing. I highly recommend this place. It was perfect for us since we were going to the Mayo Clinic.

House was in a GREAT location and check in process was easy. Bottom door handle had quite a bit of wiggle room, but between that and deadbolt felt really safe. This is a shared house with wooden floors; there will be creaking and popping but we never heard anyone else talking, just occasionally someone walking or turning on water; it did not bug us. My only negatives: We booked this listing specifically because it had a washer and dryer. When I went to use them on Tuesday at around 5:00 PM, it didn’t work. It turns out, the filter was missing and the host told me I must have removed it. There are three “apartments” that have access to the washer and dryer and it wasn’t me. They later found the filter outside on a trash can, so the host could check the ring camera and see it wasn’t me. Then she said it wasn’t the filter that was the issue. There was no dryer from 5PM on Thursday to Tuesday at 2:36. I asked for a partial refund because of the time, money, and headache of having to locate a laundromat, do laundry, etc (while husband is in hospital for cardiac surgery). She replied that she couldn’t/wouldn’t and that s*** happens.I felt that the over two hours I spent locating a laundromat and washing laundry (in addition the the money spent) warranted some sort of partial refund. Also: shower has a wood-cased window and tile that is broken/peeling away. It looks like a hotbed for moisture and mold (no vent in bathroom).