Lily and Tim, Thanks for the recent stay at your VRBO in Anchorage. The location was great, and your apartment was nice. We appreciated the delicious cookies. I want to bring an item to your attention: Your property manager, Cherie, called me on the evening of Sunday, 23 July, and made an awkward and unfounded accusation that I had just brought multiple adults into the residence who were not on the rental agreement. This was untrue and I challenge you to find evidence to the contrary. Instead of apologizing when confronted with the truth, she continued to insist that I not break the rule, even following up with an unnecessary and terse text message. Additionally, the experience left us with the very uncomfortable feeling that we lacked privacy. As a second matter, I think it is a draconian rule that no guests are allowed in the house under any circumstances. We had plans to invite my brother over for about 2 hours before we took him to the airport. (We made alternate plans due to your policy.) Nonetheless, I recognize that it is certainly your prerogative and I respect it. My experience with Cherie left a bad impression. Regardless whether I agree with the rule, surely there are techniques of communication more tactful than the one she employed. I would hesitate to recommend this apartment to another customer, despite its excellent location. Feel free to contact me if you have further questions. Kind regards, Nick