Gila House - Adults only

Hôtel bien situé sur l’île.

À notre arrivée, rien était nous expliqué sur le fonctionnement de l’hôtel, à part l’heure du petit déjeuner. La chambre était propre mais pas nickel, le petit déjeuner bon mais avec un choix limité. Personnel très disponible mais peu formé à l’hôtellerie.

Gila House ci ha salvato. A causa di un errore di prenotazione abbiamo prenotato una stanza a gila house e non solo ci hanno accolto, ma hanno preparato la stanza per la nostra luna di miele mentre eravamo al bar. Sono stati gentilissimi e anche le colazioni erano fantastiche.

Piscina bella, personale accoglienti e gentile

Che in prima mattinata suonava la messa cantata con il megafono ed era davvero forse tanto da svegliarsi, non piacevole!

The Front of House staff are amazing and very friendly.

​While our stay at Gila House on Gili Air started off with a bright spot thanks to the genuinely friendly staff, the overall experience fell short of expectations due to poor upkeep and unprofessional management. ​Property & Maintenance: The grounds were noticeably neglected. The gardens and walking paths were overgrown with grass, and the plants surrounding the pool were dead, detracting heavily from the island atmosphere. ​Room Safety: Inside the room, we were concerned to find that the in-room safe was not properly secured. Which meant we had to carry out valuables with us at all times. ​Management: Although the frontline staff were warm and welcoming, the management left a lot to be desired. The manager spent most of the time sitting at the bar with his legs propped up on an adjacent stool, offering a very unprofessional impression to guests. ​While the staff's kindness was appreciated, the lack of property maintenance, security issues, and poor management oversight mean we would look elsewhere next time we visit Gili Air.