The space was perfectly clean and well designed compact studio.

Excellent minimalist facilty - reminds me of a quality airport transit hotel like one I've stayed at in the Singapore airport (though more roomy). The rooms are very clean, new, high functionality, comfortable, great location, a convenient refrigerator, basic kitchen utensils, a water airpot and a small heating element for simple cooking. You can come at any time of the day before the 3:00pm check-in, by entering the temporary 4 digit code at the front entrance, then leaving luggage in the complimentary lockers in the lobby (also activated through the 4 digit code). Once you get near the 3pm check-in time, your room access code is emailed to you. That code will be your access into the building as well. The elevators don't need a code to access your room floor (don't touch the keypad in the elevator). There is someone in a small office in the lobby at all times, and they're very helpful. They're also quite responsive via the chat feature. Overall very happy and would definitely stay there again.

Great place and friendly staff

This was a nice hotel. The problem was I paid an extra $10 a night to get the larger apartment with a sofa and more square feet. We stayed there one night before our cruise and stayed in the larger room we had paid for. We came back after our cruise for a 4 night stay. They put us in a very small room without a couch. It was super tight. I called and explained that I paid for the larger room. They said, sorry, this is in the larger room category. I asked about the couch, to which they said, well, yours doesn't have one. That's because there was no way it would fit. We had a long hallway. I think this is where they figured any square feet were. It certainly was not in the room. We WhatsApp a few times and they did not care. They received the extra money and were fine with us getting a very small room. This was for 4 nights. They did not offer anything in compensation. They just said, well, all the rooms are not the same. The room we were in was identical to the studio apartment on Expedia. The problem was, we paid for the superior studio. Horrible customer service.