Arum Barut Collection - Ultra All Inclusive

This was our 4th holiday at the Arum & we have already booked for next year. Everything about this hotel is exceptional, the rooms, food, gardens & cleanliness, but what makes every stay here so wonderful are the staff who are just amazing.

There is nothing to dislike

Pleasant staff

Very busy in August

The Property was big with plenty of bar and restaurant choices. Big pool area and staff were friendly.

We loved our stay however some areas for improvement: 1. The patisserie is very poor when comparing to the Barut Hemera, this was very disappointing. 2. Sun bed reserving should not be allowed at all, too many people where reserving and not turning up until later afternoon. Also when removing towels before 730 it may be useful to leave a note as in the last few days they were instances when people who had obviously left towels too early were turning up and shouting at guests who had gone and lay on beds which where free. This constant aggression from certain guests luckily started in our last few days due to a change in guests but was very unpleasant to watch.

We had a great time at Arum Barut. Everything was such well thought. Great options of food and snacks, room was great, beautiful gardens. Even with many people, there were plenty of pool and beach chairs available, snacks and fruits available at the pool. Toddler pool had shade, temperature was great. All staff was very friendly. We also had unexpected situation were our son had to go to the hospital, and the hotel was kind of letting us do a late check-in that day.

Pillows were on the high/hard side. Husband had a stomach bug, pharmacist said was very common in the region. There are some moments from mid-afternoon to dinner that no food was available besides sweets at cafe, which was a bit problematic with a kid.