Our host was great. when we requested things, we got them shortly thereafter, never had to wait for anything, very accommodating. The place was very comfortable and clean. I was only disappointed in one thing and that was the location of the pool and play ground from our place. From the pictures, I assumed it was very close to our location but infact was numerous blocks away. I decided to pay a little extra money because of the pool and the playground because my granddaughter was along with us and unfortunately we only got to use the playground for a short time. I was expecting the pool and playground to be out side our patio doors because of the pictures but those pictures were the view from the managers office building, not our apartment view. Perhaps a little bit more clarity on their part would avoid the disappointment of thinking the pool and playground were closer than what they are, letting people know they will have to walk or drive a distance to get to them. I am disappointed that I paid that much extra for booking the place thinking we would have that when in fact we didn't get to use them at all because of the distance to get to them. But other than that, they were very good hosts would just suggest more clarity about where they are actually located from the rented places.