LUNO Heritage House City Center

The location is very good for this property and the room itself had everything we needed. It was actually very quiet considering we were right in the heart of the city near the train station. The property manager was very responsive when needed.

I understood that some rooms were shared bath and some rooms had a private bath but it's not clear from the photos which rooms had the private bathroom or lounge space, kitchenette, etc. I assumed based on the photos that the larger rooms had a private bath. It's not the case, the larger/nicer looking rooms share one bathroom at the top of the stairs, near the shared kitchen (there are no kitchens in any of the rooms far as I could tell) and the smallest rooms have a private bathroom. It ended up being fine, but I think people should have a clearer idea of what they are booking, and you can't tell based on the photos.

Great location. Lovely room and bathroom. Responsive staff.

Felt a little bit pricey.

Muy bien ubicado para un fin de semana en Amsterdam, cercano a la estación de tren y a las principales atracciones de la ciudad. Dentro de los altos precios que hay en esta ciudad, no está mal la relación calidad precio. Muy buena atención por parte de los caseros, ya que tuvimos un pequeño problema con una ventana y lo solucionaron rápidamente.

habitación pequeña pero suficiente para estar en el centro de Amsterdam.

The centralized location near the train station was key to my stay here in Amsterdam. The building was easy to find and access, and my room felt like a quiet escape from the business of the city. The bathroom in the room was so convenient, the provided amenities like coffee and tea, a tv, and the shared kitchen/bathroom area was very useful! The building was also incredibly charming, with a large staircase connecting the different floors, huge windows, and an interior style that both respected the age and history of the building while also feeling up to date and appropriate for its use as a hotel. I will be booking here again next time I visit Amsterdam!

The only aspect of the stay I didn’t like was the WiFi. While it was listed as strong in the posting, it indeed was not strong at all, and my phone couldn’t even stay connected. I used a lot of data while in the hotel, which didn’t ruin my stay at all, but did put a dent in the relaxation. Now that I’m writing, I remember there were also multiple times people would try to enter my room, thinking it was theirs. There was about three different times people repeatedly tried to enter my room (that I know of). Perhaps they were reading the check in instructions wrong, but it did put a damper on my sense of safety/ seclusion. However, no one ever did enter my room, and my privacy was respected for my entire stay. One final thing- it was difficult to figure out what room I was booking when going through the booking portal. Others mentioned this too, the information that you receive is a bit vague when starting booking, and I didn’t receive much other information until the day of check in. I lucked out and got a private room with a shower and toilet, but that remained a surprise until walked into my room.