Hotel Carlos V

Bom hotel

I liked that the property was centrally located. The breakfast was adequate. I did not like that the pictures on the website were deceptive. What looked like a suite type two bedroom booking turned out to be a family room with one room inter-leading into the other. The elevator did not stop level to each floor which was a significant safety factor.

This hotel is very well kept and is the thick of things in downtown Tukuman. We only stayed one night, arriving in the evening and leaving the next day at noon but we were very pleased with everything. The room is small but well appointed and the bathroom is very nice. Even though the hotel is on a busy street, we slept well. Breakfast is in the restaurant on the main floor of the hotel which is frequented by many locals. There is a buffet of sorts but the gist of it is coffee and juice, yogurt and breads. There was a fruit cocktail and also some pieces of fresh fruit. It is the usual fare everywhere. No better no worse. I decided to order an expresso which I paid for. it was very good. We took a cab from the bus station to the hotel, but the next day we walked. It was raining which made it a bit soggy, but otherwise it is a 20 minute walk.

When we arrived, the receptionist couldn’t find our reservation and treated us poorly, almost as if the mistake were ours. Even after I showed her all the confirmation details, she kept insisting there was nothing under my name. Eventually she located the reservation, and her attitude changed immediately—she became friendly and chatty. Front‑desk staff should treat every guest or potential guest with courtesy and professionalism, regardless of any confusion with the system. I do want to add that every other staff member we interacted with at the front desk was very friendly and helpful.