Very nice, large room. Easy check in process.

Several Staff members were congregated outside my room (1701) in the morning having very loud conversations. When I mentioned they were disruptive, one of the men was argumentative and very condescending. A few minutes later, the hotel phone rang and I was accused of being too noisy. I was by myself and did not even have the TV turned on. The rude staff member was clearly trying to anger me. I had enjoyed the stay until that point.

HAD TO PAY FOR PARKING...

very nice room and comfortable bed

extra charge for parking

N/A

Room should have a Microwave.

I like the hotel. Entries are more like appetizers, and over priced. We spent $100 and left hungry. I paid for the hotel, then got charged $15 for parking. We thought that was gouging. Don't think we will be back

Paying for parking, size of entries.

The only few things I would say I liked was the room, the mountain view and it was close to the shopping mall.

Didnt like for few things and one major reason was me,my wife we got food posioing from the breakfast. And we both were really sick and we lost a day in our trip as well, we adviced to the hotel about this and they said they will be doing an investigation with the morning staff and letting us know. But there was nothing after that. And then the following day we went to the pharmacy and got medications. And even when I was checking out there was no word on asking how we are doing or anything. And that is really bad as we are not from Surrey or Vancouver. We came there from toronto and the very next day after breakfast this happens. So yeah Im not so pleased about this. And the night before we checked out I asked room service for the nesspresso pods and milk and they said they can bring but will have to charge for room serivce. Really....these things are normally refilled when youll do a room clean up right? Really bad I would say in that.

clean and very comfy