Cozy lounge, sauna, hot tub

Very dark, closed in, hideous pea green painted rooms, no mirrors in room, insufficient lighting in room, bathroom mirror too small, terrible lighting, couldn’t see to do makeup

Eine etwas in die Jahre gekommene aber gemütliche Unterkunft. Der Bade- und Spa Bereich war sehr schön und das Personal sehr freundlich. Sehr gut das Parkhaus!

Das Gym war sehr klein und renovierungsbefürftig.

Gave me zero issues Paying damage deposit with debit credit card which was such a relief. Can’t stand when hotels won’t accept them. Hotel was very adult friendly.

Rooms were claustrophobically small, even the toilet was angled into the sink my legs had to be angled out into the tub to sit down. Our bed didn’t have a fitted sheet, sheets were insanely stiff and starchy.

Location. Atmosphere.

Smoke air all over the building.

Large room, very comfy beds. Room had TV, coffee maker, kettle, and fridge. Toiletries including soap, shower gel, shampoo, and conditioner were provided in bathroom. Plenty of towels. Hot pool in the hotel was like a massive hot tub/jacuzzi and there was also a sauna. I ate at The Keg restaurant 2 nights and the steaks were delicious!! Hotel also provided a 3 day bus pass for 2 of the local buses that run through Banff, which can save you a few dollars! There was an underground parking garage which had plenty of spaces and there was an elevator up to the hotel so it was very easy to get around.

The fridge made a bit of a loud buzzing/humming noise and it was right next to the bed, so I had to sleep with ear plugs. Everything else was great!

Amazing hotel! 1km walking from downtown Banff... very nice, well equipped, super comfy, great room, comfy beds, fast wifi. Spa/hot pool + sauna also nice... small gym as well. Nothing to complain about, really....

would maybe only recommend to not add fresh towels every day, when not required by the guests - not green / sustainable.

The spa

How old the rooms looked…thought it would have been more updated….checked in at the check in time and they made me wait over 30 mins to get my room while they gave other people room keys and sent them on there way

Nice pool, the keg staff was amazing!

Rude front desk staff, no towels available at the pool. Nobody was readily available at the front desk, waited 15 minutes 1 time and 20 minutes a second time before we got someone to help us