Very nice very clean and friendly staff. Great quiet location

Pool closes too early. Should be open Later at least 10pm. No free breakfast.

Forest Park Hotel has a really kind staff that is very supportive. Possible to park the big car there. Comfortable beds, I would recommend to everybody.

The price could be a little bit lower. It was our most expensive accommodation in Canada....but yeah, we know that it is because of the location!

This is the worst room in my travel experience hands down. It is so bad and this will be my first comments for any hotels so to warn other travelers DO NOT STAY HERE! 1.The Atrium room I stayed smelled awful. The window can't be openned, it smelled like wet cave with rotten wood. The foul smell was too strong and I felt a headache and a sore throat the next morning. 2. The air condition makes loud clanking sound every few minutes when it starts. It woke me up at 1am and kept me awake for at least an hour. 3. During that 1 hour, with the pungent smell and clanking noise, I was even consider to sleep in my car the rest of the night if it's not that cold! I started to look into other customer reviews about this hotel and found hundreds of customers complained about the smell in Atrium room. The next morning when I complained to the front desk about my terrible experience and the staff offered to get someone to spray the room and said she never heard of other complains about the room smell. Guess they don't read customer reviews! I even remember some reviews that mentioned that the hotel sprayed the room after the smell complaint but it didn't work. How can they continue to rent this type of rooms out with so many smell complaint and claim it meets the standard! I would wish I had brought my air quality device to test the Atrium room. I wish the hotel read customer reviews and truly act on the root cause of the smell instead of just offering spray to try to temporarily cover it up.

The room was very nice! The location is ideal!!

Shower was awful, air conditioner was loud , couldn’t adjust it…..saw a mouse in the dining area,

The location is great and the view from the entrance is amazing. Access to the hotel from the highway is also easy. Decor is nice with a rustic, tree house vibe.

Corridors and rooms felt a bit old, but they were fairly clean. Toiletries were awful. No microwave in the rooms. We were here when a snowstorm took out the power and they didn't seem to have any backup, so we were without any electricity for a while.

all

rates with just one bed

Beautiful lodge style accommodation, good breakfast, friendly staff, can recommend

clean new hotel room with contemporary feel and fixtures and fittings

location

carpets were not very clean and the room had some bad odour

The new style apartments are great, very stylish and comfortable. The kitchenettes had everything we needed. The pool was a bonus as were the outdoor fire pits. The food in the restaurant was all very good and reasonably priced.

It's roughly a 20 minute walk to town, we had great weather so it's quite a nice walk but it's a bit too far if you're tired after a long day of hiking.

The fire pit outside. The staff in the restaurant and reception were very helpful.

When the room was freshered up when we were out, no dirty glasses were changed.

Clean, quiet location at the edge of town with good food

Interior pool and hot tub not relaxing or quiet environment

Location.

On the third floor everything smelled soo bad. Because of the chlorine coming from the pool and chemicals they use, the third floor had a high concentration of those things in the air. When I tried to open the window to get some fresh air I realized- our window opened to the indoor pool and we got even more pool air. My throat started to irritate. When we went to the front desk they suggested us to pay extra 60 dollars to get the room with the access to the outside air. Which we did in order not to poison ourselves. My questions: 1) Why in the description we didn't see that there wouldn't be the access to the outside air. 2) When was the last time the third floor was inspected by OHS or other regulatory bodies? The room was ok itself. Bathroom wasn't clean. When we went to the hot tub- it was full of chemicals which irritate your skin. When we went to the sauna- there were a lot of empty bottles and terrible smell.

check in was easy. the room was clean and comfortable. great atmosphere throughout the hotel.

I didn’t have any k-cups for the keurig, but I had brought some from home. I’m sure they would’ve stocked mine, but I didn’t have to ask. The restaurant overcharged for an item on my bill vs the price on the menu. I brought it up. they shrugged and didn’t change it. a little odd.

How it was in Jasper

it was outdated , the rooms were old feeling and pricey just because it was Jasper

Beds were comfortable.

Location across from the rail line causes some train noise throughout the night. Odd chemical smell (?chlorine) in the room, possibly from the indoor pool area. We were placed in the old Hotel section, if it matters to you, specify a room in the new hotel units, not the older ones.

The constant fire outside was nice.

The smoking policy is not accurate. To far from down town, was the furthest hotel away. We couldn't use the balcony, which was one of the main reasons we wanted the room. There wasn't a microwave in the room and when we asked for one we were told we should of booked a room with one. Even though there is no option for one. Room floor was very creaky. The room was smaller in person than in the pictures. Very disappointing for the amount we paid!!!!!! Do not stay here!!!

Breakfast was okay. Not a lot of options.

I didn’t like that because you were in the new part you didn’t get any breakfast coupons. You should as you pay for an upgrade.

the interior was lovely in the main entrance. I loved the decor.

the service at the breakfast restaurant was not great. the staff were friendly enough, just took a very very long time.

Our bed was very comfortable and the room was spacious, clean and well-designed. It's a big hotel with many rooms, the amenities are abit dated.

The only thing I didn't like was that our room faced the pool and it was quite noisy especially in the evening, all the way till 9pm. I asked for a change of room but the receptionist said it would cost US$70/night to upgrade to a room in the new wing and that every room in the old wing was full.