Outdoor pool was closed and it was hot ,I would have enjoyed sitting outside by the pool.

Room was exceptional with walkout balcony

Big lot of space in the room

Clean the pet smell before checking a new guest

location

poor ice machine and pool water cool

Parking charge....

it was clean and out room was a good size

pool was really cold , didn’t like having to pay for parking

The hotel was bigger than I thought with lots of parking. The rooms were bigger than I expected & the hotel was quiet. I loved the location, just a short ride to all the main attractions. We were able to walk to restaurants and other shopping right in the area. The pool looked great but unfortunately we didn’t have time to use it, maybe next time.

Even though Don Cherry restaurant closed at 11 we arrived at 9:55 and was told the kitchen was closed. If you’re going to be open till 11 you should be serving food until closer to that time. Either that or you should be staying open later especially since it was a Friday night. Mike and Angelos got our business instead. I had requested early check-in but we weren’t able to check in until 330. Kind of hampered our plans for the day.

it had a couple of pools.

there didn’t seem to be any balconies available.

not much just the pool

everything but thé pool

clean and various areas for activities

nothing, All was fine.

Check in/out process was friendly and efficient. The woman working at the front desk was so helpful and patient! The room was spacious and had everything we needed. Pretty standard, but nothing fancy. Having 2 restaurants on site was convenient with lots of retail nearby. The outdoor pool area was a great addition and we enjoyed some sunny pool time with towels provided.

The rooms are great, but the hotel is a little dated. It has everything needed, but is starting to feel dated and worn down.

The facility and staff and location

We were promised reimbursement and didnt receive it

Room was a good size. Comfortable beds.

Called for extra towels numerous times but staff never brought any even though they said they would. No breakfast included. Indoor swimming pool was very cold not heated at all.