Clean, cozy and quiet

it was like an mansion there was a indoor pool but the hot tub didn’t work. it’s a very quiet motel which I liked

there is not a 24 hour service person

They were very nice and polite

Rooms were very dated,shower was difficult to operate. Was not much of a breakfast.

My visiting sister and I stayed here with our grandkids over the holidays. The place was good. The kids enjoyed the pool. The breakfast arrangement was great. Thank you to the restaurant staffer who allowed us to stay past the 10 am cutoff.

We rented 2 rooms for 3 days. Left the rooms in impeccable condition (I always do that), then in our haste to leave, one of the kids accidentally packed one of the room keys. We checked out at 11:41 am, then at 1:13 pm we found out they charged my credit card $500 for the key, which startled me because if that had been mentioned when checking out, I would have dumped everyone's luggage right there and searched EVERYWHERE for that key. As it turned out, the key was found when the kids unpacked their luggage. So I drove back to NF from Toronto to return 2 days later. The Asian girl at the desk looked up the file repeatedly after making a phone call and didn't seem eager to return the $500. This part of our experience took the positive out of the enjoyment we had. I could not return to this hotel for this reason unless they got a better key system or policy.

My 85 year old mother stayed here through the holidays. They were very accommodating with the bad weather. Always helped my mother to the door and offered to bring breakfast to her room so she didn't have to go outside. She was also given a very nice manicure set as a Christmas gift.

There are only 2 steps outside, both in front and in back but neither one has a railing.

Good breakfast

they lied about breakfast

Location was perfect for what I was looking for. I was travelling with my young child to visit family and wanted a quiet, clean, safe, place to sleep. Its a little removed from the busy/loud touristy area which is exactly what I wanted.

The pool was a bit cold for my liking but my daughter swam and enjoyed it.

I stayed here for several times and was always very happy with my stay. The rooms are big and clean, staff is friendly and helpful. There is ample of parking space.

The location and price were great compared to other hotels in the area and we did have enough beds for our larger family of 6. For a one night stay, it was okay. The staff were polite and helpful. Unfortunately the hotel air was moldy/damp and the rooms were similar. I had a reaction (sore throat, headache) and as soon as I left it went away. We were disappointed that it took so long to get breakfast and wish there were a little more options than cheerios, toast, and one waffle machine for 40 people. We probably wouldn't stay again for those reasons.

Nice sized room, staff very accommodating

Building undergoing renovation, limited hot water

Fullerton Manor has a old-school, castle-like vibe. The beds are super comfortable and rooms are big.

beautiful building

breakfast was interesting. hot dog wieners which they called sausage. Corn syrup not maple syrup.

The rooms were clean and spacious. That's it, I didn't like anything else about the stay. It was a bit of a nightmare really

We arrived at 1pm after driving from Muskoka for 4 and a half hours with 2 kids (5 and 13). We couldn't check in until 3pm with no option of an early check in offered so we drove down to the falls which is about a 15 minute drive away. We spent the day at the falls and had a fantastic time. At approximately 9pm we drove back to the hotel so we could check in. We had 2 rooms booked as we were a party of 7, we were told one of the rooms wouldn't be ready for 30 mins as it had a plumbing problem in the bathroom. The next part was my fault as we were staying with family in Muskoka we hadn't brought our passports with us to check in. After 30 seconds of back and forth explaining I couldn't provide it I remembered I had a photo of my passport on my phone so suggested showing this which was reluctantly accepted. The chap on the front desk asked me to send the photo to an email address which I did and then when he opened it decided it was too blurry in one of the corners. So we were back to square one. He made a call to who I assume was his boss and then came back and accepted my partner's English driving license as proof of identity (something he refused at first). So that was hurdle 1 overcome. Next he asked for a credit card in case of any damages, I explained I don't physically own a credit card and only have debit cards, something else which he couldn't accept. Instead of the $100 holding fee he required $200 as it had to be in cash (no idea why the increased amount). I didn't have any cash on me so had to use the ATM in the building, I withdrew the cash at a crappy exchange rate and an extortionate transaction fee and handed it over. He then started inspecting the cash like it was fake and said he hadn't seen this kind of note before. After a short inspection he decided it was ok and we finally got into our room.

rooms and beds

cold water in pool and hot tub no water at all.

I expect restaurant opens, but it was closed. Every morning we got the breakfast box. It was ok.

We stayed for 4 nights, but room was cleaned only once.