Manoir Hovey, l’un lieu préféré par toute la famille!

Le personnel est exceptionnel, installations faites avec du goût, très confortables, un séjour gourmet, exceptionnel. Le lieu d’excellence pour déguster des plats succulents, avec beaucoup de goût et de soin!

Super

The lunch patio was very nice

the dinner portions were extremely small. The staff were just OK. The small pool is very outdated.

We had dinner in the Hatley, main dining room and the food, staff, ambiance were top notch! From the moment we stepped in the door we were treated exceptionally. We walked back to a place in time when people cared.

Your location is great.

Well I was put in a room right beside the construction. I was well aware of the construction but you said I would not be next to it. I was disappointed in the entrance to HM. The entrance goes past propane tanks and staff parking, with signs stating this is only staff parking. This made me think that people who are not staying at the inn must come and park here and walk around the property to see it. This made me concerned for security at HM, clearly as I walked around I realized that anyone could drive in here and wander around the property at will. I am not used to this from a 5 star hotel. I recently stayed at the Ritz-Carleton and security was very important and should be at a hotel of this quality. This is not 5 star. The immediate curb appeal was very lacking from the road. The green carpet on the stairs reminded me of an old motel, very cheap looking. Further the railing on the stairs was very low. I realize this is an old railing but I have seen old railings in beautiful inns before that they superimposed a beautiful brass rail on top of the old antique rail so that people had a safe hand hold. I also believe there should be a rail on both sides of the stairs. In order to use the railing, although I am very fit and agile another couple and I had shuffle around each other, all wanting to hold the railing as we should when we are over 60 years old or any age actually. Further I thought the skimpy use of flagstones as pathways looked like you ran out of money. Not a great look and the one wooden staircase to the tennis courts was in bad need of replacement. Maybe you thought it looked charming but it wasn't and I got a sliver using the old log railing, which was a must considering the very unsure and wobbly wood steps. Nespresso in the rooms with coffee mate is just a no, it is not even Holiday Inn. Nespresso is just glorified instant coffee. At the Ritz-Carlton I had a Keurig with good coffee and real cream in the fridge in the room, that is 5 star.

Breakfast was great! Lots of delicious options. The staff exceeded expectations.

Wonderful location, with view of the lake, staff very friendly and helpful--when I asked a question about local sites or facilities, they would not only give a verbal answer but would go to the computer and print out paper info.

The common room was a bit loud one evening but only until about 11.

Very attentive staff, beautiful views, comfortable and classy accommodations, fine food.

Food is outstanding, but the house coffee isn't up to par with the meal...it was tasteless. The construction does make parking and getting into the hotel a bit challenging, but this hopefully will change when the spa is ready!