Lovely spot by the water, restaurant was great. Room was spacious.

Had a room big enough for six- 3 of us booked in to share that room. Coffee supplied for 2- cups and glasses only 2 - no or milk/creamer no sugar or tea.

pet friendly

left watch in the room and I called right after we left and they said no it wasn’t there…and also which we ha.mmmmmmm

Pretty view from the patio. Breakfast was good but the potatoes were amazing! New potatoes. Delicious.

The doors let in noise from the hallway quite a bit.

An excellent hotel in a beautiful position. Very friendly staff.

There wasn’t much considering Your security is lacking you need to have your security cameras recording instead of just streaming live to the check-in desk so when your customers are accosted in your stairwell there is evidence of it. Why have cameras in the first place if not to be recording it makes absolutely no sense. Shame on your so-called Prestige name for not offering a safe and secure building…

Your security is lacking you need to have your security cameras recording instead of just streaming live to the check-in desk so when your customers are accosted in your stairwell there is evidence of it. Why have cameras in the first place if not to be recording it makes absolutely no sense. Shame on your so-called Prestige name for not offering a safe and secure building…

Large clean rooms . Friendly staff

large comfortable rooms . friendly staff

nothing

I have stayed at this hotel every year for the past few years......this year I was told I could not as my credit card did not have enough room on it, even though I paid the whole amount up front for the room and a deposit.....very poor customer service.....outrageous really.....all you had to do was look up the multiple times I stayed there to see my reputation as a costumer.....I will never recommend the Prestige line of hotels ever again and will go out of my way to make sure that people I know do not choose this brand of hotels

Food and drinks were delicious. Staff helpful. The room was large with comfy beds

City view was just construction equipment. The property will be beautiful once remodel is finished.

Proximity to dowtown and lakeside location

location on lakw

when checking in, the two walk ins ahead of me were offered much lower room rates for the same room.

The staff were genuinely kind and helpful, always had smiles even when their job was difficult due to the extensive hotel renovations currently taking place. We loved the view of the lake.

We were not informed of the extensive renovations beforehand, which detracted from the ambience considerably. The resort is not really geared for skiers with no facilities such as ski lockers or drying rooms.