Hampton Inn New Orleans/St.Charles Ave

Environment

The breakfast was excellent every day. They variety of foods to choose from each morning.

Everything was great.

Overall the facility was clean, comfortable bed, friendly front desk staff, and the parking area was so convenient.

Not a fan of the cleaning system. Wasn't sure about getting fresh towels didnt see a housekeeper until I was checking out. I did not know where to empty the trash such as baby diapers.

Convenient to the street car and quiet.

Cleaning was fair. The staff “cleaned,” but not thoroughly. The hallway smelled and there was a hairball in our shower all week that did not belong to us. We were there for 7 nights and we expected our sheets to be changed at least once. They weren’t. There was hair in the towels. The breakfast was decent on the weekend, but during the week, it was terrible. Watered down juice, no coffee, stale bread, and food was not restocked. Watery oatmeal, no yogurt, or eggs. Very disappointing. There were water main breaks and a request to boil water all over the city, but they would not offer us bottled water. I expect more from a Hilton property.