Hampton Inn & Suites Augusta West

EVERYTHING!!!! We are local it was my baby's Birthday she wanted to swim, so she did just that.... She Swam!!!!

Our stay was short

loved it

I have no complaints

The front desk staff member, who's name I didn't get went above and beyond after I had to cancel a reservation at a nearby property due to a cleanliness issue. She accommodated every request I had.

Location

Very very limited parking spaces..like 10 spaces.. the restriction the rules the limit of bathing n drying towels you can get.. I understand turn in your used towels to get fresh towels I did..they still didn’t want to give fresh towels the maids like towel policemen…I left the used towels at the door as CS said never received fresh towels so I seen the maid the next day n ask she gave me the towels the other maid told her she no suppose to.. we left to get dinner at 3ish came back one of the maids went in the room n checked our room n bags for towels she took one drying towel I had laying across the bed which was my personal towel for my child the unauthorization and they waited watched us leave to enter the room… we paid $455 for 3 days... the towels I received I didn’t even used I dried off with my clothes n left their towels alone I don’t want to be in jail r over charged for towels.. $500 for 3 days I paid for them towels.. the hall smell of weed unusually activities went on…the shower tile had a crack the shower handle had mildew the door paint chipping the room door was hard to close the rug was dirty an somewhat old hotel r misused hotel..