Clean and tidy

No problems

Close to ferry terminal. Garden looked nice but not accessible.

The location is sketchy. On busy road and no fencing for privacy and security. Couldn't open window in bathroom due to someone smoking right outside! That's the only venting for bathroom! The room was very dated but the new flooring and furniture makes a nice improvement. Unfortunately the second room had no a/c and floor fan was not working and very hot at night. Fridge was leaking had to use towels to mop.

Good basic motel conveniently located.

Fridge + microwave + coffee machine was perfect for my needs. I had an air-conditioner & a fan which was perfect : cooled the room down ... then just the fan at night for sleeping. Liked having the Korean restaurant on site - after a long day at a workshop it was nice to not have to find food ! Balcony off the room with table & chairs just perfect for morning coffee & breakfast (my own) overlooking the palm trees in the garden square, and relaxing with a glass of wine at the end of the day. I liked the floors being wood : never been crazy about carpeted hotels ! Despite being on the corner of a major intersection - not at all noisy. However - this offered instant access to the rest of Nanaimo - only 7 mins from the Ferry terminal. Very quiet - no disturbances even though it was a weekend. Free parking conveniently near the room .

The TV was big - but very complicated to access - so after a while I didn't bother. However when I asked for assistance a maintenance person came up right away and adjusted the settings.

Easy and fast check in Big room Really clean Not noisy environment Have a/c

All was good

Central location but quite noisy.

Not clean. Quarter sized soap. Noisy. Grumpy staff.

Nice option for traveling with a group.

There were issues with the power, however, i believe they were doing work on it the day we left.

Nothing.

Everything. Location noisy; room 201 there were 2-3 older men noisy & banging until well past 11pm - called front desk 3 times to deal it but very little change; car alarm went off 3 times by our room - no problem; safety concerns in room - insecure microwave/swallow shelf - almost fell off, shelving unit over toilet not secured almost tipped over using it to get in/out of very deep tub - 1 handrail, bathroom mouldy trim & no hairdryer or receptacle for shaver, miss matched lighting; main room/bed not very comfortable or functional - only one nightstand & no clothes storage or hangers; 2nd room with 2 beds - no night stand, very basic. Garbage around stairs from time of arrival/departure. I contacted Management Thurs mid day before Friday to adjust reservation regarding 1 of 3 unable to come, they didn’t return until Friday day of travel on ferry. I did not return call because we arrived just past 4pm check - in - No Accommodation so paid reservation. Management sent 2 emails later Friday confirming they would allow cancellation but didn’t offer it at time of check-in. This business is shady, poorly run, rundown & dirty overall. definitely the worst accommodations I’ve booked through booking.com & will never do repeat or recommend. Pay at time of departure so you don’t get screwed.