We had a great stay at Riad El Maktoub. The location is excellent, making it very straightforward to get around and explore. The room was comfortable, spacious, and spotless. Breakfast each morning was very good—fresh, generous, and delicious. The service throughout our stay was top-tier. Ismail was welcoming, attentive, and incredibly helpful, and the entire team was friendly, professional, and reliable. Everything ran smoothly from start to finish. Highly recommended.

We had an amazing stay here and would highly recommend it. The only difficult part was finding the riad for the first time. Google Maps can be confusing in the narrow streets. On our way, a man insisted on “guiding” us even after we repeatedly declined his help, and then demanded €20 when we arrived. So I would recommend contacting the riad directly for directions rather than accepting help from people on the street. Apart from that, our experience was wonderful. The manager, Ismail, is an absolute gem. He gave me his number and told us to message him anytime if we needed help, and he guided us with everything during our stay. The breakfasts were amazing, and the cute little pool was such a relief in the 42°C heat! The lady who looked after the cleaning was also incredibly sweet, always smiling and offering us mint tea whenever she saw us. The riad itself is beautiful, welcoming and within walking distance of many tourist attractions. A genuinely lovely experience and a place we would happily recommend!

The only difficult part was finding the riad for the first time. Google Maps can be confusing in the narrow streets.

We booked to spend our city break at Riad El Maktomb, all the communications were great, The transfer arranged by the Riad was great even though we landed much later than planned, Ismail met us where the car stopped and walked us to the Riad, 5 minutes where the most wonderful meal was waiting for us, the room we had (Sahara), was just what we needed. Breakfast everyday has been excellent, we have no complaints, Ismail is a star.

Nothing.

Nota positiva riguarda la colazione, dove lo staff è stato gentilissimo nel soddisfare le nostre esigenze per la colazione gluten free. Splendida la signora Quamar che la serviva: al nostro arrivo ci ha accolto con un ottimo tè alla menta e una bottiglia d'acqua, dimostrandosi sempre cordiale, ospitale e sempre sorridente. Inoltre, la piscina presente nel cortile dove si mangia è molto carina, anche se minuscola. Il riad si trova nella Medina e a 5 minuti a piedi dalla piazza principale, ma è situato in stradine secondarie molto nascoste che Google Maps non indica correttamente, rendendolo difficile da trovare. Nel complesso è una soluzione accettabile per tre notti, ma solo se ci si sa adattare.

La nostra stanza, la Mauritanienne, era posizionata praticamente nel cortile principale. Per questo motivo non si potevano aprire le finestre, la camera restava sempre completamente buia e si sentiva ogni minimo rumore, con pochissima privacy. La stanza in sé non era sporca, ma purtroppo c'era qualche formica sia in bagno che nel letto. Inoltre, la terrazza della struttura è del tutto trascurata e inutilizzata. Nota negativa per Ismael: al contrario della signora Quamar, si è dimostrato poco cordiale e molto venale, dopo il check-out ci ha fatto pagare 1,50€ una bottiglia d'acqua sostenendo fosse un extra, quando il suo valore reale era di circa 40 centesimi. Oltre a questo, si metteva spesso a parlare nel cortile e, avendo la stanza proprio lì davanti, sentivamo tutto chiaramente, compresi i check-in effettuati durante la notte.