Absolutely beautiful. Room was immaculate, bed wonderful. Staff great

Small bathroom, some outlets did not work or were broken

Nice historical building

We are at the hotel bar. The food was very good and the old fashions were fantastic.

Curb service bell man as not available.

Very comfortable and clean. Employees were friendly and helpful.

We felt like the rooms were small.

architecture

not well maintained

Beautiful historical architecture. Location is perfect. Five star service, as I expected from a hotel of this stature. I cannot commend the staff of the hotel and the restaurants enough - they were amazing.

The room was small and cramped. The toilet ran most of the night. All sounds from the hallway drifted into the room, disturbing our sleep because of the voices of the multiple late night guests in the hallway. The drawers in the furniture did not function properly, so we did not use them. No mini-fridge, could not store cold beverages/snacks in the room. Mattress was hard, pressing on all pressure points, not making for a restful sleep.

The ghost tour with Patrick!!

location

a bad smell in some areas and no fridge in the room

The bar area.food area.

The heater system was too noisy not to good

The facility was gorgeous, and the bar served an excellent variety of drinks and food. The best part, however, was meeting Larry Johnson and spending time with him on the historical tour of the Seelbach! He is a treasure, for sure!

I was disappointed that in-room dining was not available. For this coffee drinker having coffee other than the room coffee is a must!

The hotel itself was beautiful

Upon check in, the gentleman never made eye contact with me..Didnt bother to explain that I needed to use my hotel key in order for the elevator to work..thanks to a fellow hotel guest, after my husband and I changed elevators twice thinking something was wrong. The room wasn't what I reserved. Bed size barely fit my husband and I..only 1 set of towels for 2 reserved guests. No hot water the next morning for showers. Upon check out, the young lady made excuses for my concerns. Will not be returning for future stays The valet service was by far the best highlight of our stay. The gentleman were very engaging and eager to help.

very clean, nice, wonderful service and very welcoming and friendly. very classy . Breakfast was delicious and Service was phenomenal. We had ere also very pleased with you being pet friendly and treating our dogs so well.

They forgot to take our card after a misunderstanding about booking.com and woke us up early for payment.

Very old Time looking

The room was very small and dirty. The staff at the front desk was very rude and acted as they were to go to speak with you

beautiful

parking

a little bit of a disappointment, for a 5 star the room was small and outdated. still was a good stay

Location to 4th street live

The beauty and the history. Very friendly staff that I had encountered while there.

No mini fridge or microwave in room which wouldn’t be an inconvenience but they also do not have room service and their restaurant doesn’t open until 5pm. The sodas and drinks in the lobby are way overpriced.

The breakfast waitress was superb. Friendly, accommodating, and just a sweet joy. She is an asset to your organization as well.

I wish the bar had been opened during lunchtime and also that your menu would be available later in the evening. Otherwise, it was superb.