The location and the room was small but nicely planned out for a city sized hotel room.

The pillow cases had not been changed and were stained and dirty-so gross when I’m tired and just want to go to bed. I called the front desk and they brought up new pillows, but they didn’t have pillow cases on them, only the protective covers. I was too tired at that point to complain further. Also, the pillows themselves were awful; feather pillows that compressed into a tiny ball with no support at all. I’m not sure why it’s so hard for hotels to get the pillows right.

ubicación

Habitacion ruidosa, el desayuno es lo peor que he probado, no tienen buffet, tienes que pedir a alguien, esperar una hora aproximadamente y solo te sirven comida estilo americana, nada de yogurt, ni unos huevos revueltos. No habia llevado adaptador y los enchufes son de dos plugs, he pedido prestado uno para esperar el dia siguiente para comprar y no tenian para prestar. Un desastre. No recomiendo

Very clean

Using the key card to access the elevator

Hotel was super clean! Great staff, very friendly. Awesome water pressure. Unbeatable location, close to everything.

None! When you have so many positives, it's hard to find a negative.

The room was very clean and the location was perfect.

The only thing I didn’t like about the property was that the beds were really firm.

This hotel is in a perfect location. Walking distance to so many restaurants and places of interest.

Pillows were too small. This higher end hotel should have nice big fluffy pillows.

Nice clean comfortable room! Close to restaurants and venue.

View of HVAC and roof from window

Perfect location- walking distance to great restaurants, distilleries, parks, shopping. No pet fee!

We’ve stayed here before and come back because we enjoy it so much.

GREAT location. Comfortable beds. The staff was AMAZING. Friendly and inviting. They have an EXCEPTIONAL crew at this hotel. Best staff I have encountered for some time!

I had no dislikes.

The location

No microwave in the rooms

Rooms were ok and location was good.

Breakfast was really poor and lot of things not available while we were there for 4 nights

Great location.

Beds were not comfy. Our air didn’t work right plus was leaking all over the floor making the carpet soaked. Having the skin in a separate room than the toilet was SUPER inconvenient. Plus the light switches were messed up and I had to use my phone flash light in the bathroom in middle of the night. Also our room smelled like weed SO bad one day.

Loved the location to downtown.

We told the staff our door in 306 was broke. You had to slam it. So when we came back 2 times from when people cleaned it. The door was on green.

Clean, quiet rooms, excellent staff

Serious problems with the air conditioning system. Heat went on during the night.

comfortable bed, clean and ample bathroom, great location for the 4th of july celebration/fireworks, great bar/restaurant on the lobby. We didn't use the valet parking but it was available.

My only complain is that the shower head was not a efficient/green/watersaver as it should be. We feel that every time we used the shower we were using extreme amount of water totally unnecessary and multiply that for the size of the hotel and is a horrible waste of water. On the plus side, the toilet and the sink were good.

The location was great. Breakfast was just ok.

Our room, which I paid extra for, toilet broke the first morning we were there. I was told maintenance would be there at 10 to fix. Long story short I had to get upset with front desk lady and she was not sympathetic of not having a toilet to use in the morning. We were switched to a different room. That was a hassle and the air did not work properly in thsst room. What a huge disappointment!

Welcoming, friendly and caring staff; excellent location; clean and neat hotel and room.

N/a

We liked the location, cleanliness and staff.

Wish that continental breakfast was included.

It was quiet and peaceful

The only problem we had was them smoking weed in the rooms and you can smell it down the hall.

it was the perfect location right around the corner from whiskey Row

location! location!

The rooms is too humid with the ac running and it was so humid that you could not sleep. We were placed on the second floor and our view was a brick wall. The only great thing about the stay was the staff.