The property was in a super safe area. The receptionists were super friendly. There were free cookies & water upon arrival and the coffee was great

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The room was comfortable. Staff were friendly. Breakfast was the usual fare. Plenty of free parking. Easy access to travel routes. Not too far from downtown if you have a car or use public transportation. Pet friendly.

Only had decaf coffee for in room coffee makers.

Location was decent

Bed was so uncomfortable, pool and hot tub were closed but not disclosed upon booking, everything was old and outdated

Accueil chaleureux Petit déjeuner très correct Lit très confortable Chambre spacieuse

Emplacement idéal un peu trop excentré

Breakfast was very good, wide variety of items to choose from, hot and fresh.

Washroom

None

Breakfast was excellent, the hotel was very nice ,clean and comfortable.

The mix up that occured when I checked in since I had already paid on line and the was charged again apon arrival by the desk clerk was a real pain to resolve even tho the clerk noticed right away and informed me of the error within 5 min. Yet neither you or the hotel was willing to refund and both charges posted to my account. I finally turned the matter over to my credit card company for them to resolve it .

The facility was clean and they had a great breakfast.

Staff was rude, they charged us for 2 dogs, we had one and she is a service dog. So no charges should have happened. Then when I called to address the two $75 charges they accused us of having a second dog. It has now been 5 days since we checked out and still the problem has not been resolved. The staff was not helpful, when my husband called they told him a completely different excuse for the charge. Very disappointing. We chose this nicer hotel so we wouldn't have issues. Biggest headache ever!