Hotel Wailea Maui

The property is a curated exotic garden with postcard picture pockets with sweeping views, places to relax like hammocks, and sensory soothers like water features, birds. The pool was serene with light music, attentive staff, and never felt crowded. Staying at Hotel Wailea felt like stepping into a movie set of the white lotus or something— unique, special, immersive, and beyond relaxing. The employees love their jobs and treated myself and others like gold— going above and beyond every time for any little need. Do not skip eating dinner at the Birdcage or breakfast at the restaurant. The lemon ricotta pancakes are probably the best breakfast food I’ve ever had in my life.

I have no complaints

This was our second time staying at this property. We love the adult only aspect, mainly at the pool, but also just serene in general. The grounds are beautifully landscaped and kept, the food was delicious, and the staff always available, prompt, and friendly. The pool was a very comfortable temp, and the jacuzzi appropriately warm. The room is perhaps the nicest, most well designed ever - like a small house. Absolutely everything you'd need was provided in the room. Very comfortable, spacious, and quiet. A gym was available with complementary yoga, but we just couldn't drag ourselves away from the room in the early morning. We participated in yoga on our first visit though, and thoroughly enjoyed it. The hotel is up a hill, but still great if one is a walker, accessing the ocean path and shopping. It was wonderful to be out of the fray, but still close to restaurants, etc. The shuttle on demand was always available and prompt. The property was spotlessly kept everywhere - the pool, public spaces, and the room.

No faults whatsoever.

Everything! The location is great and you can feel intimacy and relax in every corner. On top of how beautiful and well designed is.

I absolutely loved everything

The setting is beautiful and very peaceful, and the guest services team were lovely. The shuttle to nearby shops and restaurants was a great service and much appreciated, especially as we didn’t have a car. We ordered room service breakfast the morning after our wedding and it was absolutely delicious — a real highlight

We stayed one night after our wedding and unfortunately the experience didn’t feel as special as we hoped. We didn’t have cash for tipping — our mistake — but we were surprised there was no ATM or cashback option on site. We had to take an Uber round-trip to Kihei just to withdraw money, which was stressful on a day we’d hoped to relax. The pool bar doesn’t accept cash, and none of our cards worked there, so drinks were charged to the room. It made for a few awkward moments. We received a note of congratulations, but no other welcome gesture. We noticed some guests mentioned being greeted with champagne or snacks — we didn’t receive anything like that. Maybe those are only available for longer stays, which we understand. But for the price, it felt underwhelming. We know Hotel Wailea sees a lot of weddings and honeymoons, but for us, this was a once-in-a-lifetime moment. We just hoped it might have felt like one.