Price per night

Paying for parking, was told breakfast was complimentary but when I went down on Saturday and ate I was charged $25 when all I had was French toast, they didn't tell us it was only free on the weekdays, our refrigerator didn't work, it took til the end of the 2nd day there for them to come fix it, they allowed a cultural wedding to interfere with the comfortability and relaxation of other guests when they had music playing from 7am-10am on the 21st outside in front of the hotel using a huge speaker in a van and a megaphone

awesome

n/a

We had problems with loud kids on our floor the hotel staff at the front desk moved us to a beautiful suite on another floor we really appreciated that my husband also left his phone in our first room the hotel staff it and returned it we greatly appreciated this as well

The loud kids on our floor and the prices of food and drinks and the fact we had to pay to park there at the hotel

location was good

ac in room didn’t work, some front desk staff was very rude, no access to the pool. had issues checking in

When we checked in, room was cleaned but not toilet bowl, the toilet bowl with toilet paper and Urine in it, also we did not have enough toilet paper. We were rush out , did not say anything. The next morning I spoke to front desk about it and also requested for housekeeping service ,wash room cleaning only with extra amenities and towels after 12 pm since we would be out hotel after 12pm; when I was back to room at about 11:40 am , housekeeping had came already, we got extra amenities and towels but no toilet paper, also the washroom wasn't cleaned, again. We were back in hotel late evening, called front desk, requested for toilet paper, but waited for more than half an hour, no one delivered, I had to call again. Very bad service, so disappoint as it is Hilton and we paid big money for it.

The view

My room was never cleaned

Location and great food and bar downstairs

I can hear everything in my room. The elevators took almost 20min every time because we were on the 30th floor. We heard both of our neighbors in the morning and evening. The sheets were not clean, it was pretty itchy at night i was uncomfortable. Our bathroom barely had any toilet paper so it was quite hectic when we found out too late. There was a convention so the whole parking lot was full of people that cant park. Especially when the parking lot even says "park at your own risk" even having to pay $28 each day.

great

Great location, clean room

Wi-fi didn't work which should have been included, breakfast was horrible, not enough vegan options, and way too much money for the such sub-standard fare. Also, the hotel had multiple conferences which overlapped with ours and we could check out later which meant I missed part of the last day due to the 11:00 a.m. checkout. The hotel cafe was way too pricey for their offerings.

The staff was very nice we'll coming people I love Hilton Alexandria Virginia nice place to stay

Just parking price is to much

Deli style meats and cheese and olives was amazing also room comfy and cozy

Everything was fantastic

Hotel charged me more than Booking .com conformation Booking .com was $127.03 hotel charged me $147.27 I was not to happy about that Desk clerk told me that I should always book directly with hotel to avoid that problem.

The Christmas decorations and friendliness of the staff

There was a shower drain issue in my room, fire alarm issue (it went off late Christmas evening and rang for about 20mins. While that was disturbing, what was troublesome is that the alarm did not sound throughout the entire building. Firefighters came and no explanation was given. What if danger existed? People on the 20th floor did not hear the alarm.), confusion with breakfast (never told that there was a cost), and the only access to microwaves was granted through travelling to the LL level in a cold hallway.

conveniency clean friendly hospitality

n/a