Aura Hotel Times Square

The location is the best part of the place. Its in the middle of the city, so everything fells close. Besides that, it's in the corner of the most photographed street: the Times Square, so if you are a tourist, the place fells like "known" even as a first time.

It would be nice to have a little fridge in the room, and the ice machine sometimes have a big line of people. The one thing that was a problem to me is the gym, because it is not at all what I expected. There were few machines and only to cardio workouts. The "weight area" is nonexistent because the weights are not complete, there was only one chair and it was impossible to actually work-out.

Good location near to Times Square. Rooms small but well equipped and space for luggage. Bathroom was clean and spacious enough for 2 of us. Given 2 comp drinks at the bar next door was nice but a shame the hotel didn’t have its own bar/restaurant facilities.

Extremely noisy on a night as no sound proof windows. Air conditioner was also noisy. Did let the hotel know we were visiting for a birthday but nothing extra was given (I know this isn’t a given but have received things from other hotel chains in the past and it really does make a difference). Beds are small, my 6’6 partners legs were hanging off the end but we managed.

Room was big and clean. Mattress was quite soft But still comfortable.

There wasnt much storage room. Maybe one more chest of drawers would help

The hotel has a fantastic location for shows and major attractions. Despite being close to Times Square, the rooms were quiet and I heard no noise. Rooms are clean and the reception area is welcoming. The staff were very friendly and helpful, especially the gentleman who greeted guests and handled luggage, making us feel very welcome.

Unfortunately, the rooms are extremely small, and we had to climb over our suitcases as there was nowhere to store them. However, the biggest issue was how loud the air conditioning was. Whenever it switched on, it sounded like an alarm going off and made it very difficult to sleep. To be fair, the staff did try to resolve the problem by providing a mobile air-conditioning unit, but unfortunately this was just as noisy. We were then moved to another room, but that also had a noisy mobile unit. We stayed for three nights and, unfortunately, hardly slept at all. The staff did their best to help, but the noise from the air conditioning really affected our stay