Charlesmark Hotel

Great central location. We ate breakfast at the Landmer 2 times and dinner 1 time; all were excellent. Free coffee and pastry in the morning was a nice perk. The room was clean and comfortable. The staff was great.

The room was small but well appointed. However, not designed for short people! I could barely reach the hooks for coats and robes, the towels were challenging to get down, and I couldn't reach the refrigerator at all. A step stool would be a nice addition for those of us who are vertically challenged!

The location was perfect, the staff friendly, and the adjoining cafe served great food. I also enjoyed sitting outside with a wine or cocktail and watching the world go by.

The double bed was expected so not a complaint, but making others aware that it is exactly that. The room can’t accommodate any larger. I was fine with it but my husband is 6’ and he found it a bit challenging.

Location

asked to turn air conditioner off when I was booking the room. Got a response - no problem, we'll make a note. When I checked in and got to my room the conditioner was ON and it was really cold..I went back to the front desk and she said that the cleaning lady who was preparing the room didn't see a note. She opened the window and by the time I got to my room at around 9 p.m. it was not cold. One more thing - refrigerator was placed REALLY high. It is not OK. Guests should be able to use refrigerator. Only really tall people can place food into fridge. I asked a front desk why they did this when was checking out and said : "I am just employee. Ask management".

The hotel’s greatest strength is its convenient location.

The room included a DVD player, which felt somewhat outdated given the availability of modern streaming options. The DVDs were stored on the lower floor near the ice machine, which was not expected or clearly communicated. The closet was quite small and not very practical for regular use, and the refrigerator was positioned rather high, making it difficult to access comfortably without using a chair. The furniture looked old. In addition, the reception staff did not mention the complimentary morning coffee or indicate where it was served. It would also have been helpful to receive information about the free in-room Wi-Fi and the password at check-in, as is common in many hotels. Overall, while the location is a clear advantage, I felt that the experience did not fully match the price point ($935 for three nights).