Location and kitchen. Also, with the family having a spacious living room is quite fun.

The room more looks like an apartment than a hotel. Still I like it.

the location was perfect, easy walk to fisherman’s wharf and pier 39. really clean and tidy, well looked after

everything

very nice place and very clean !

The location was great- right near Fisherman's Wharf. The room was wonderful with kitchen and living space for our family of 3 to spread out. The staff were warm and accommodating. Would definitely stay here again!

Nothing- all was great!

Excellent staff extremely helpful. Rooftop fab for sunrise and sunset views. Highly recommend suites extremely clean and newly refurbished. Great location

I booked on 23 November for a stay 7-11 February. I realised about 5 minutes after doing that when I was double checking that I had made a mistake and taken the non refundable price and tried to contact them several times via booking.com to have it changed. No reply and then only a reply that it was non refundable. This seemed very unfair as it was less 5 minutes after pushing the button. In the end I gave up and we decided to go as no refund and we did not want to lose the money. On the 5 February when we were leaving for the States I received a message that they were unfortunately unable to accomodate us from 7-11 Februrary and offered a stay at the Wyndham from 08-11 February instead. I am not sure where they wanted us to sleep from 7-8 February??? Needless to say we had to refuse this offer. I have complained via booking.com when I received the message and for the second time today, currently zero feedback. However I keep on getting automatic messages to review the stay..... totally unacceptable...

i only had problems and a few days before my stay they sent a message that they were unable to accomodate us, we never stayed so I do not understand why you send me these messages, I am vey unhappy

We arrived after having our rental car broken into and bags stolen- the desk clerk was so kind and went out of his way to make our stay as nice as possible. Inside the Inn feels like a pleasant retreat from the city. We were grateful to have our rental car in a nice secure garage while we explored the next day. The shower was fantastic and suites were nice and big with kitchen.

The sleeper sofa was not comfortable at all.

Right in the middle of the action in Fisherman’s Wharf. Right where I wanted to be with the cable car right there and lots of good food.

Our original room wasn’t ready so we had to move rooms with a baby in the middle of our stay.

Nice apartment with separate bedroom and patio. Share rooftop patio was beautiful with great view of Bay and Alcatraz. Close to touristy part of town and short walk to North Beach / Chinatown. Easy bus access. Very convenient parking.

No indication when booking that parking is extra ($35/day).

Location and spaciousness

Street noise and at times it got a bit warm

locations + interior

Loved the location! We were four blocks or less from Ghiradelli Square, Lombard Street, Fisherman’s Wharf, the Hop-on-Hop-off Bus, and Buena Vista Cafe. We walked to all these places from our hotel. A key card was required to get in the hotel front door—very secure. Staff was very friendly!

Could not park on the street nearby—danger of car break-ins.

Location was close enough to walk everywhere or very convenient to public transport. Suite provided all necessities for cooking, etc. and laundry on premises. Great view from rooftop deck . Excellent value, very clean facility with a great staff. Some street noise with sliding doors open but not too noisy.

I loved everything it was the best hotel i have stayed at in san fransisco it was super clean loved i cook cook if i wanted too..everything is so close

I love everything..

We loved the convenience. The walk to Fisherman's Warf was fantastic. We also loved the roof top in the evening!

The location was fantastic!

Great location walking distance to everything around the wharf.

I love the location, it's close to major sites. The kids love it.. The unit is very clean and charming. It's like actually living in an apartment.

I did not like the most is how Booking.com and Fisherman's Wharf are completely not working together. Booking.com charged me when I booked my unit and when I arrived to this place they demanded a payment too saying they don't communicate with Booking.com and I settle the problem with Booking.com and ask for refund. This place said they showed no payment per Booking.com. Do they even have system with Booking.com? As a costumer I should have not gone through such mess. This place and Booking.com should work better together or this place should not post there business with Booking.com. I did not know Booking.com was not supposed to charge. My main concern as a costumer was to find a NICE place to stay and pay for it. PERIOD. Simple. What is the point? Booking.com is only good for seeing costumer ratings.

Parking was fantastic! Safely behind locked gate-we left our electric bikes in the back of the truck even! They had cameras in the garage and no access to outsiders! A car next to ours even left their window totally down-now that’s something you don’t find anymore! Mari at the front desk was amazing and gave us the run down on everything we needed to know!

The location was great. Appreciated a laundry room in the facility.

the dishwasher did not get the dishes clean. There was not enough serving dishes.

The staff is super friendly and helpful. They even called us in the evening to check if everything was fine. And when we found out that 1 light bulb didn't work, the concierge arranged for someone to fix it the next day. The location is perfect. The hotel is located near the wharf and we enjoyed the view from the rooftop. The parking spaces are small and it can be challenging to park your car in the garage. But once you've parked your car, you won't need it as everything is within walking distance (and bus no# 49 stops in front of the hotel). The hotel looks much better in real than the photos shown on Booking.com and the high rating is justified by the high-quality standard. We can highly recommend this hotel.

Everything was fine.

Nice clean area of town, close to everything & within walking distance to convenience stores.

The place was a little dated, bathroom wasn’t super clean