The location was outstanding. The mini golf was a nice addition.

Security staff need to be trained better to handle guest complaints as our experience with them was terrible. The pizza flyers that were dropped at doors were a nuisance.

Location

Very Dirty, Smelly, old sunken in Beds. Rusty Fridge. We checked in to unit 0614 and was greeted by very strong fishy scent. As walking through the unit a saw a small blue machine plugged in that is used to eliminate odors. The side of the fridge had lots of surface rust. Not appealing. We called the front desk and to their credit they moved us right away to another unit. Much improved but to be honest if this was my first stop I would have been disappointed. Floor was dirty. Beds were terrible and very sunken in that made for 5 bad nights of sleep. Wouldn't recommend.

The location was perfect I will definitely book again the staff at the front desk were so nice

Lazy river and indoor pool

No prep space had to use the top of stove

Was close to the beach

It was dated the icemaker leaked. You couldn’t sleep in the bed. It was old and saggy. We literally had a sleep in the twin beds because it was so bad. It looks like they built a place and just left it like that it was a time capsule.

Location and apartment was good.

The apartment was good but not a great experience due to the multiple factors by property management.

Love the heated pools and hot tubs since it was a little cold when we went

Our room needed a major update. Cabinets and closet doors were brook. The refrigerator was very dirty on the outside. But the inside was clean

Very comfortable and convenient.

Somewhat outdated.

Everything. It’s the beach!!!!

N/A

The location was great

The room had black stuff all over the ceiling, thick layer of dust on all vents and light fixtures, floor was filthy and the bedroom tv buttons did not work correctly. Pool was not monitored by staff at all abdominal was very busy. Not a place for a family with young children. Had an altercation with another guest when my family and myself were threatened. Police showed up and wanted them to stay in one pool and us in the other. Staff was suppose to make sure this happened and the manager left and never came back to check. Very disappointed

the room was very comfortable and the bed was comfortable. would come back again. we did not use the pool but it looked nice.

Nothing not to like about the facility.

Location and size of rooms was perfect for us.

Mattresses were worn out. made it hard to sleep on a mattress that sinks in the middle.

The easy check in and check out. The ocean front view. The kitchen.

Everything was excellent

The room was excellent, the Pools were excellent, access to the beach was perfect, access to the boardwalk was good.

Checkin sucked! waited way past check-in for had to wait for a call that my room was ready. I had to go back to the desk and see if it was ready. Slow and hard to hear at the check-in desk. Longline and early checkout? We were also woken up by Maid @ 9:00 am thinking we had checked out!

Liked the pool and hot tubs, outdoor bar, overall look and cleanliness of the facility. Great staff at the front desk who listened to my concerns and hopefully dealt with the issue I explained.

Room was clean but in need of upgrading, with paint peeling on the ceiling of the living room and in the bathroom. Fridge was old. No toaster. Beds were mushy. We had to call down about rowdy people yelling and cussing in the hot tub. We were ready to sleep and it was 10pm. An hour later when I was in bed asleep, there was a POUNDING on the door, 3 times. I finally got up and answered it to see 3 security guards who accused me of throwing Chex mix at the rowdy people in the hot tub. Isn't that blaming the victim? BTW, I don't like Chex mix so would never have it in my room, nor did I throw anything off my balcony. I was just trying to get some sleep. That did not sit well with me.

Clean. Convenient to everything. Staff was great. Highly recommended. We will be back

Nothing negative.

N/a

Appliances and paint walls

Right on the beach and clean. The only thing wrong was we could not figure out how to work the shower in room 614. We all took baths instead.

Everything was clean and ready for our vacation

Pool was good but not going to front desk to receive towels and if you don’t bring towels back they charge you for them staff at front desk bad attitude

Couch bed did not have covers bed was stained when calling staff about the covers staff has attitude maintenance bring covers and sheets in a gaibsd poor customer service

POOL WAS GREAT, BED AND VIEW WAS GREAT.

I DID SEE A ROACH WALKING ON FLOOR TV WAS NOT GOOD AND CABLE WAS HORRIBLE.

Everything was Convenient

House cleaning walked right into our room no knock or anything I found that very disgusting n disrespectful unprofessional

The location was perfect! We loved all the pools, lazy river & hot tubs! Loved the sitting area in the room we were in. The option to rent dvds was neat

The bathroom was a little grimy.. could just be that it hasn’t been updated? The tv in the bedroom wasn’t easy at all to use..

The unit was very spacious for my family!

It was a very nice and small condo.

Updated paint and newer sheets would have been nice. There was flaking pant in bathroom.

The staff was friendly, the room was clean and a decent size. The view was great and serine! I had an issue with the booking but it worked out and the front desk was accommodating.

The parking deck is a bit tight. It was the off season so no many people around but I would foresee issues in the summer.

Nothing

This hotel reeked of marijuanna from the time I stepped in to the time I checked out. Even in the elevator it smelled like marijuanna. None of the kitchen appliances worked microwave, oven, any of that. The sink was constantly leaking and the staff didn’t even want me to talk to a manager about these issues I really deserve a refund all this money I paid and I had to buy out to eat every day I stayed at this location due to the kitchen appliances not working. I wouldn’t stay again ever.

Cleanliness

Could use updating. Was clean. View was outstanding.

The stay

The view of the ocean was great.

The bottom of my feet got dirty from just walking around the room on the tile floor. The door latch was loose.

How roomie the room was

How nasty the room was no clean towels were brought up no key card to get in the room all you had to do was put a code in the door I didn't think that was safe at all. There was food on the walls in the kitchen and they have roach 🪳 problem. It was just was not clean and they wouldn't move us to another room.

Location

The maintenance left a lot to be desired, especially the plumbing. Had a leaky valve on the hot water for was basin and instead of fixing it they partially closed the valve to stop the leak, it worked but greatly reduced our water pressure.